Help Us At Our Hostel

At our place, you’ll experience the authentic beauty of Ha Giang, immerse in local culture, and make a meaningful impact in the community. We offer unique opportunities to learn from local traditions, contribute to our sustainable tourism initiatives, and enjoy a warm and welcoming environment. Volunteering with us is not only about giving but also about discovering and growing as an individual.

We are a small, dedicated team passionate about showing the world the beauty of Ha Giang while promoting responsible travel. Our staff is friendly, supportive, and always ready to help volunteers feel at home. We treat all volunteers with respect, ensure clear communication, and provide guidance to make their stay enriching and enjoyable. We value a collaborative atmosphere where everyone learns from one another..!

All experiences

Helping Hostel and Local Travel Agency

Photography Content Writer Video Making Social Media

Ha Giang, Vietnam

Reviews

4.5
(14 reviews)14

Staff & Host

4.5

Hours & Tasks

4.5

Hostel

4.5

Learning & Fun

4.5

Brazil

4

My volunteering experience wasn’t exactly what I expected, and I didn’t fully connect with the opportunity. However, I had open and honest conversations with Ken, which ensured a smooth departure without misunderstandings. I believe communication, clarity regarding expected tasks, and the inclusion of new volunteers could be improved.

On the other hand, Ken has a strong sense of social responsibility, and Lisa was incredible with me at all times—always supportive and welcoming.

4 months ago

Philippines

5

I had a great time at Infinity Hostel. The volunteer hours are reasonable and flexible. The hostel is new and therefore the amenities are new and works well. I got a discount on the Ha Giang Loop, the Easyriders are excellent and being on the loop is definitely the highlight of this experience. While managing their social media, I was able to gather 15.9k views thus far, with 47% followers and 53% non followers (new reach). I helped in reception in the morning while guests are prepping to go on the loop, serve coffee, tea, water, towel etc (2-3hrs)/day. Gather photos/videos and post them.

8 months ago

vu replied

Thank you so much for your review and all your help at our hostel and tour Ràfi! We’re delighted to hear that you had a great time at Infinity Hostel and found the volunteer hours reasonable and flexible. It’s wonderful that you enjoyed the amenities and took advantage of the discount on the Ha Giang Loop—being on the loop truly is a highlight!

Your efforts in managing our social media and achieving such impressive engagement numbers are greatly appreciated. Gathering photos and videos and helping with reception makes a significant difference for our guests, and we’re grateful for your contributions. Thank you for being a part of our team, and we hope to welcome you back in the future for more adventures! 😊

Australia

1

Unfortunately I had a super negative experience as part of this project! I hate to leave negative reviews but this is not what is advertised at all. I feel as if Ken takes advantage of volunteers. The world load is immense and although I felt as if I went above and beyond, nothing was appreciated. It is an expectation to do so much more than is advertised. I also got quite a few remarks from Ken about my age implying that I was young and therefore, didn’t know anything (mind you, I am almost 25). It was quite a disheartening experience and by the end, they stopped feeding me which was awkward

11 months ago

vu replied

Hi Emily, thank you for sharing your feedback, even though we're saddened to hear that your experience didn’t meet your expectations. We deeply value the efforts of all our volunteers. Your feedback about the workload and communication is important, and we’ll take this to heart to ensure we’re clear and fair with future volunteers.

We certainly didn’t intend to make you feel uncomfortable, and we apologize if any comments or actions that may have been mistranslated which made you feel that way. While this wasn’t the experience you or we hoped for, we do appreciate your time with us and wish you all the best in your future endeavors.

Netherlands

5

I had and still have an amazing experience with ken! His family has made me feel at home in Ha Giang. The students are incredibly kind and funny. Daily life included teaching my students, having family lunch and dinner and helping out in the hostel. On several occasions the students took me out on the motorbike and we explored ha giang region. The entire experience was so wonderful that i decided to stay in ha giang for another month and spend more time with my students and kens amazing family!

about 1 year ago

vu replied

Thank you so much for your kind words and for being part of our family in Ha Giang Nina! It’s wonderful to hear that you felt at home with us and enjoyed your time teaching and exploring the region.

Our students absolutely loved learning from you, and the fun times on the motorbike are memories we all cherish. We’re thrilled you chose to extend your stay and continue making a difference here. You’re always welcome back, and we wish you all the best in your future adventures. Safe travels, and hope to see you again soon! 😊

Poland

5

Amazing volunteering experience. Ken and Thuy are truly good beautiful people. What they do for the community, how much they care is just so inspiring. Ken’s need to support the whole spectrum of ethnic minorities made my heart melt. The lessons were awesome, students are very motivated, if you make them feel comfortable you will gain awesome friends. Ken’s tiny baby son is the cutest and his teenage daughter is amazing. The conditions in the hostel are just incredible, I would call it a hotel for sure. Meals were local, great. Highly recommend this beautiful community project!🩷

over 1 year ago

vu replied

Thank you so much, Amelia, for your beautiful words and for being a part of our community! It warms our hearts to know that you appreciated the work we’re doing and felt inspired by it. We're so grateful for your time here, and our students truly enjoyed learning from you.

You have a special way of making everyone feel comfortable, and that connection really made a difference. My small family and team sends their love on your next adventures! 😊 We're so glad you enjoyed the hostel and meals—we try to offer the best of Ha Giang’s local culture. Thank you again for your support!

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