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a & o Hostel and Hotel

We’re a vibrant, welcoming team at a&o Vienna. We believe that volunteers bring a fresh perspective and a positive energy to our daily operations, benefiting both our guests and our staff. We’re committed to providing you with a rewarding and enjoyable experience.

We're a diverse group of individuals passionate about hospitality and creating memorable experiences. Our team at a&o Vienna is dedicated to providing friendly service and a comfortable atmosphere for our guests. From our experienced managers to our enthusiastic front desk staff, we're all committed to making your stay enjoyable. As a volunteer, you can expect to be welcomed with open arms and treated as a valued member of our team. We'll provide you with the necessary training and support to ensure you feel confident in your role. We value your contributions and believe that your fresh perspective will enrich our work environment


Reviews

4.5
(32 reviews)32

Staff & Host

4.5

Hours & Tasks

4.5

Hostel

4.5

Learning & Fun

4.5

Brazil

5

I had a great experience volunteering at A&O. The work hours are respected, the tasks are clear and the team is very largex so you get to the chance to meet many different people, and the management was very considerate of my part-time job.
I'd say this place is a great fit for people looking for a base in Vienna, since you get to work, meet people and explore the city.

about 1 month ago


Shanks replied

Thank you, Amanda! We're so glad to hear you had a positive experience volunteering with us at A&O. We’re proud to have a supportive and respectful environment where everyone can contribute meaningfully while balancing other commitments. It was a pleasure having you on the team, and we truly appreciate your time and energy!

Chile

5

la experiencia en hostal es increíble, todos los integrantes del equipo son personas amables que están dispuestas a ayudarte si lo necesitas.

Shanky el administrador es alguien muy amable que siempre está atento a tus necesidades, por lo que puedes hablar con el sin problemas.

Volvería absolutamente a repetir la experiencia

about 2 months ago


Shanks replied

Muchas gracias, Pablo! Nos alegra mucho saber que tuviste una experiencia tan positiva en el hostal.

Valoramos mucho el compañerismo y el apoyo mutuo dentro del equipo, y es genial saber que te sentiste respaldado.

También le haremos llegar tus palabras a Shanky, seguro que le harán mucha ilusión. ¡Las puertas siempre estarán abiertas para cuando quieras volver!

Denmark

4

Good experience, easy work and friendly staff

3 months ago


Shanks replied

You are a legend!

El Salvador

4

My overall experience at A&O Hostel was satisfying. I helped with breakfast and coffee shifts, and the working hours were well respected. The accommodation was comfortable, with a dedicated room for volunteers. After completing my shift, I had plenty of time to explore Vienna. There was someone available to explain the tasks but also you can ask the staff, and they will help you. A big thanks to the other volunteers for sharing great memories together!

3 months ago


Shanks replied

Thank you so much, Glendy! We’re happy to hear you had a satisfying experience at A&O Hostel. It’s great to know you felt supported during your shifts and had time to enjoy Vienna as well. We’re especially glad you connected with the volunteer community—that’s such an important part of the experience. Wishing you all the best, and you're always welcome back!

Norway

3

I had a great time meeting the volunteers and the staff working here. I felt welcomed immediately upon my arrival by other volunteers, Nelly and Shanky. Nelly showed me around the hostel and we did several social things together. Just have in mind that the social part was always organised by Nelly, since he's no longer part of this experience, you will need to organise social stuff amongst yourselves
The tasks are simple and manageable, especially if you have hospitality experience
This experience is good for those who want to stay in Vienna for free, but don't expect comfort or healthy food

3 months ago


Shanks replied

Thank you for your feedback, Jeren! We’re glad you had a positive experience connecting with the team and fellow volunteers. It’s always great when volunteers take initiative in creating a sense of community, and we encourage everyone to contribute to that spirit collaboratively. We appreciate your perspective on the tasks and amenities—every experience is unique, and we strive to make each stay rewarding while staying true to the nature of a volunteer-based program. Wishing you all the best!


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