Ambassador Of Guest Experience

3.5

(3 avis)3

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L'expérience

At La Fortaleza, we value personality and passion over experience! We’re looking for an enthusiastic host to be the heartbeat of our reception, managing check-ins, check-outs, and creating memorable connections with guests. You'll help promote hostel activities and provide info on local tours, inspiring travellers to fully embrace San Cristóbal’s charm.

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Ce que vous offrez

20 heures d'aide par semaine

Réception: Aider aux enregistrements, départs et assistance aux clients.

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Ce que vous recevez

2 jours de congé par semaine

Dortoir de l'équipe: Vous aurez un lit dans une chambre partagée, ce qui signifie que vous partagerez la même chambre avec d'autres personnes.

Petit-déjeuner: Vous avez droit à un petit-déjeuner gratuit, tous les jours de votre séjour.

Réductions sur les Boissons: Obtenez des réductions sur les boissons de notre bar.

Réductions sur les Visites: Obtenez des réductions pour les visites et excursions dans la ville.

Laverie Gratuite: Vous pouvez utiliser notre buanderie librement.

Utilisez notre cuisine équipée: N'hésitez pas à utiliser notre cuisine et préparer vos propres délicieux repas.

Accès Internet Rapide: Internet haut débit pour travailler à distance

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Exigences

Intermédiaire Anglais ou Intermédiaire Espagnol

Plus de 18 ans

Accueille les volontaires solo, les couples et les partenaires de volontaires

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Ce qui n'est pas inclus

Vols, assurance voyage, transport interne et visa

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Détails du programme

Step into the spotlight and welcome guests from all over the globe with a smile that sets the tone for their stay! You’ll be the first point of contact, creating unforgettable moments for every guest you meet.

Bring your charismatic warmth to the reception desk by assisting guests with check-ins, registrations, and providing all the essential information about the hostel and its amenities. Your main focus is to ensure their stay is so smooth and enjoyable that they won’t want to leave!

Take the time to connect with guests, discover their plans, and offer support to make their stay as incredible as possible. Elevate the hostel’s social vibe by creatimg social interaction.

We want you to maximise your experience, as we understand that you are, too, a traveler looking to boost your time in San Cristobal. We focus on providing a shared experience with you, other volunteers, and guests. We offer free breakfast and occasionally prepare shared meals at lunch or dinner to bring the family together.

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Activités et horaires

Our current reception schedule is divided in 4 shifts :
7:30-11:30
11:30-15:30
15:30-19:30
19:30-23:30

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Règles

Our rules are simple and built on mutual respect, recognising that everyone comes from a different background.

Our goal is to offer you an experience in exchange for helping us become a fantastic place for volunteers, guests, and local workers.

To achieve our goal we rely on basic expectations such as being a well-mannered, social, and respectful individual with us and guests, and taking an active part in our hostel's community.

We love to promote family vibes through exchanging food with our workers and volunteers.

We are flexible people and want this to be a positive experience and look forward to working with you in cooperation, so let us know what your plans are and how we can make adjustments for you.