Ambassador Of Guest Experience
Das Erlebnis
At La Fortaleza, we value personality and passion over experience! We’re looking for an enthusiastic host to be the heartbeat of our reception, managing check-ins, check-outs, and creating memorable connections with guests. You'll help promote hostel activities and provide info on local tours, inspiring travellers to fully embrace San Cristóbal’s charm.
Was Sie anbieten
20 Stunden Hilfe pro Woche
Rezeption:
Hilf bei Check-ins, Check-outs und Gästebetreuung.
Was Sie bekommen
2 freie Tage pro Woche
Team dorm:
Du bekommst ein Bett in einem Gemeinschaftszimmer, was bedeutet, dass du dir den Raum mit anderen Personen teilst.
Frühstück:
Du hast Anspruch auf ein kostenloses Frühstück an jedem Tag deines Aufenthalts.
Rabatte auf Getränke:
Erhalte Rabatte für Getränke aus unserer Bar.
Rabatte auf Touren:
Erhalte Rabatte für Touren und Ausflüge in der Stadt.
Kostenlose Wäsche:
Du kannst unseren Waschraum frei nutzen.
Nutze unsere ausgestattete Küche:
Nutze gerne unsere Küche und bereite dein eigenes leckeres Essen zu.
Schneller Internetzugang:
Hochgeschwindigkeits-Internet, damit du remote arbeiten kannst
Anforderungen
Mittelstufe Englisch oder Mittelstufe Spanisch
Über 18 Jahre alt
Empfängt Einzelreisende, Paare und Partner von Freiwilligen
Was nicht inbegriffen ist
Flüge, Reiseversicherung, interne Transportmittel und Visum
Programmdetails
Step into the spotlight and welcome guests from all over the globe with a smile that sets the tone for their stay! You’ll be the first point of contact, creating unforgettable moments for every guest you meet.
Bring your charismatic warmth to the reception desk by assisting guests with check-ins, registrations, and providing all the essential information about the hostel and its amenities. Your main focus is to ensure their stay is so smooth and enjoyable that they won’t want to leave!
Take the time to connect with guests, discover their plans, and offer support to make their stay as incredible as possible. Elevate the hostel’s social vibe by creatimg social interaction.
We want you to maximise your experience, as we understand that you are, too, a traveler looking to boost your time in San Cristobal. We focus on providing a shared experience with you, other volunteers, and guests. We offer free breakfast and occasionally prepare shared meals at lunch or dinner to bring the family together.
Aktivitäten & Schichten
Our current reception schedule is divided in 4 shifts :
7:30-11:30
11:30-15:30
15:30-19:30
19:30-23:30
Regeln
Our rules are simple and built on mutual respect, recognising that everyone comes from a different background.
Our goal is to offer you an experience in exchange for helping us become a fantastic place for volunteers, guests, and local workers.
To achieve our goal we rely on basic expectations such as being a well-mannered, social, and respectful individual with us and guests, and taking an active part in our hostel's community.
We love to promote family vibes through exchanging food with our workers and volunteers.
We are flexible people and want this to be a positive experience and look forward to working with you in cooperation, so let us know what your plans are and how we can make adjustments for you.