Join Our Reception Team in Paradise - San Juan del Sur, Nicaragua

5.0

(15 avis)15

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L'expérience

Do you have experience in reception and administrative work, and are you looking for a meaningful volunteer experience in a peaceful natural setting?

We’re looking for organized volunteers with previous reception experience to help with reception and administrative tasks perfect for those who enjoy nature, quiet surroundings, and being part of a respectful, committed team.

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Ce que vous offrez

25 heures d'aide par semaine

Service de nuit: Aider aux tâches nocturnes et créer une ambiance relaxante pour les invités.

Réception: Aider aux enregistrements, départs et assistance aux clients.

Administration: Aider avec les systèmes de réservation et les paiements.

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Ce que vous recevez

2 jours de congé par semaine

Dortoir partagé: Vous aurez un lit dans une chambre partagée, ce qui signifie que vous partagerez la même chambre avec d'autres voyageurs.

Dortoir de l'équipe: Vous aurez un lit dans une chambre partagée, ce qui signifie que vous partagerez la même chambre avec d'autres personnes.

Petit-déjeuner: Vous avez droit à un petit-déjeuner gratuit, tous les jours de votre séjour.

Réductions sur les Soirées: Obtenez des réductions dans les soirées et clubs à proximité.

Réductions sur les Boissons: Obtenez des réductions sur les boissons de notre bar.

Laverie Gratuite: Vous pouvez utiliser notre buanderie librement.

Transfert: Nous viendrons vous chercher à votre arrivée et vous emmènerons à notre propriété.

Utilisez notre cuisine équipée: N'hésitez pas à utiliser notre cuisine et préparer vos propres délicieux repas.

Accès Internet Basique: Internet à vitesse basique pour travailler à distance

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Exigences

Courant Anglais ou Intermédiaire Espagnol

Entre 20 et 35 ans

Accueille uniquement les volontaires solo (n'accepte pas les couples ou partenaires)

Être originaire d'un pays autre que Nicaragua

Assurance voyage

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Ce qui n'est pas inclus

Vols, assurance voyage, transport interne et visa

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Détails du programme

Casa de Olas is a peaceful eco-hostel nestled in the hills just 3 km from San Juan del Sur, Nicaragua. Surrounded by nature and ocean views, we offer a tranquil alternative to party hostels ideal for travelers and volunteers seeking focus, reflection, and a slower rhythm of life.

We are looking committed volunteers to assist in our reception area in a role that is primarily administrative and guest-facing. You will be responsible for managing check-ins and check-outs, handling reservations and payments, coordinating guest needs, maintaining cash flow, and ensuring smooth day-to-day operations. This position requires attention to detail, time discipline, and a calm, professional demeanor.

In exchange for 25 hours of work per week (with 2 days off), we offer:

- Daily breakfast (traditional or pancakes).
- Free accommodation in a volunteers shared dorm.
- Free use of shuttles to town and nearby beaches for surfing.
- Full access to our kitchen and laundry area.
- Discount on beverages and snacks.

Shifts are rotated between morning, afternoon, and evening. For couples, shifts are assigned separately to ensure coverage and fairness. A minimum stay of 4 weeks is required, with potential extensions based on performance and availability.

This opportunity is ideal for focused individuals who want to contribute meaningfully, learn about hostel administration, and enjoy the beauty and simplicity of life in a remote and mindful setting.

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Activités et horaires

-It is a requirement to have experience in reception or a similar role.
-Greet guests warmly and ensure a smooth check-in and check-out process.
-Provide information about hostel amenities and local attractions.
-During the shifts, the downtime, which can sometimes be quite long, should be used to update logs, ensure everything is up-to-date, check inventory, and capture photos and videos to create content for our social media.
-Address guest inquiries and resolve issues or complaints professionally.
-Sell beverages and snacks at the reception desk.
-Promote additional hostel services, such as tours, rentals, and events.
-Ensure the reception area is clean and organized.
-Create a comfortable and inviting environment for guests to relax and socialize.
-Assist with reservations and bookings as needed.
-Answer phone calls, respond to emails, and manage WhatsApp messages promptly.

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Règles

-Treat all guests, fellow volunteers, and staff with kindness and respect.
-Maintain a professional and courteous demeanor at all times.
-Maintain appropriate behavior and professionalism while on duty and in common areas.
-Avoid disruptive or inappropriate behavior that may affect the comfort of guests.
-The use of illegal drugs or excessive alcohol consumption is strictly prohibited on hostel premises.
-Smoking is only permitted in designated areas.
-Do not bring visitors into the hostel or guest rooms. Personal visitors are not allowed in volunteer accommodations.
-Respect designated quiet hours and avoid making loud noises, especially during late hours.
-Keep personal belongings in designated areas and ensure that common areas are tidy and clean.
-Report any damage or issues in the hostel immediately to the management.