Join Our Reception Team in Paradise - San Juan del Sur, Nicaragua

5.0

(12 reseñas)12

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La experiencia

Looking for a meaningful volunteer experience in a peaceful natural setting? Casa de Olas, just outside San Juan del Sur, offers a calm and inspiring environment. We're seeking organized, friendly volunteers to help with reception tasks. Ideal for those who enjoy nature, quiet surroundings, and being part of a respectful, committed team. Join us and make a real impact while enjoying Nicaragua’s beauty.

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Que ofreces?

25 horas de ayuda por semana

Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.

Administración: Ayuda con el sistema de reservas y los pagos.

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Lo que obtienes

2 dias libres por semana

Habitación compartida: Tendrás una cama en un cuarto compartido con otros viajeros.

Habitación del equipo: Tendrás una cama en un cuarto compartido con otras personas.

Desayuno: Tienes derecho a desayunos gratis cada día de tu estadía.

Descuentos en fiestas: Obtén descuentos en fiestas y clubes cercanos.

Descuentos en tragos: Obtén descuentos en comidas y bebidas de nuestro bar.

Puedes usar libremente nuestra lavandería.: Hay un lugar especial donde se lava la ropa sin costo.

Traslado: Te buscaremos cuando llegues y te llevamos a nuestro lugar.

Utilice nuestra cocina equipada: Siéntete libre de usar nuestra cocina y preparar tu comida deliciosa.

Internet Básica: Internet de velocidad básica para trabajar remotamente

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Requisitos

Inglés Fluído o Español Intermedio

Entre 18 y 40 años

Admite voluntarios solos (no admite parejas o dúos)

Eres afuera de Nicaragua

Seguro de viaje

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Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

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Programa detallado

Casa de Olas is a peaceful eco-hostel nestled in the hills just 3 km from San Juan del Sur, Nicaragua. Surrounded by nature and ocean views, we offer a tranquil alternative to party hostels—ideal for travelers and volunteers seeking focus, reflection, and a slower rhythm of life.

We are currently seeking committed volunteers to assist in our reception area in a role that is primarily administrative and guest-facing. You will be responsible for managing check-ins and check-outs, handling reservations and payments, coordinating guest needs, maintaining cash flow, and ensuring smooth day-to-day operations. This position requires attention to detail, time discipline, and a calm, professional demeanor.

In exchange for 25 hours of work per week (with 2 days off), we offer:

- Free accommodation in a shared dorm
- Daily breakfast
- Free use of shuttles to town and nearby beaches for surfing
- Full access to our kitchen and laundry area
- Discount on beverages.

Shifts are rotated between morning, afternoon, and evening. For couples, shifts are assigned separately to ensure coverage and fairness. A minimum stay of 4 weeks is required, with potential extensions based on performance and availability.

This opportunity is ideal for focused individuals who want to contribute meaningfully, learn about hostel administration, and enjoy the beauty and simplicity of life in a remote and mindful setting.

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Actividades & Turnos

-It is a requirement to have experience in reception or a similar role.
-Greet guests warmly and ensure a smooth check-in and check-out process.
-Provide information about hostel amenities and local attractions.
-During the shifts, the downtime, which can sometimes be quite long, should be used to update logs, ensure everything is up-to-date, check inventory, and capture photos and videos to create content for our social media.
-Address guest inquiries and resolve issues or complaints professionally.
-Sell beverages and snacks at the reception desk.
-Promote additional hostel services, such as tours, rentals, and events.
-Ensure the reception area is clean and organized.
-Create a comfortable and inviting environment for guests to relax and socialize.
-Assist with reservations and bookings as needed.
-Answer phone calls, respond to emails, and manage WhatsApp messages promptly.

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Reglas

-Treat all guests, fellow volunteers, and staff with kindness and respect.
-Maintain a professional and courteous demeanor at all times.
-Maintain appropriate behavior and professionalism while on duty and in common areas.
-Avoid disruptive or inappropriate behavior that may affect the comfort of guests.
-The use of illegal drugs or excessive alcohol consumption is strictly prohibited on hostel premises.
-Smoking is only permitted in designated areas.
-Do not bring visitors into the hostel or guest rooms. Personal visitors are not allowed in volunteer accommodations.
-Respect designated quiet hours and avoid making loud noises, especially during late hours.
-Keep personal belongings in designated areas and ensure that common areas are tidy and clean.
-Report any damage or issues in the hostel immediately to the management.