Come help us with housekeeping & stay at the heart of Montreal

Allemagne

1

I had a disappointing experience at this hostel. I didn't even meet the host until several days after arriving. Then, without much notice, the hostel was suddenly closed for four days, and we were forced to leave with only one day's warning. Another major issue was their use of glue traps for mice, which is incredibly inhumane and causes unnecessary suffering to animals. To make matters worse, my friend was kicked out without much explanation. When I expressed my discomfort and uncertainty about how to proceed, I was also asked to leave. The entire situation felt unprofessional and unfair.

il y a 10 mois

Alternative Hostel a répondu

Hey Joline,
I know you were friend with Joe. Joe was reminded on a daily basis by my staff that it was is last chance to abide few basic rules. He did not change path. At some point, we have to draw a line. Personally, I had only good feedbacks about you and think you were doing a great job. But when you told me that you were not sure if you would stay or leave with Joe, it was up to you. I just could not work with a "maybe". You would have been more than welcome to stay however.
Safe trip!

France

1

I learned I was fired at 10am, they gave me only 30 minutes to leave, Why ? I opened and drank a sip of beer with a friend (she was fired too but they gave her 1 day to leave) before go out of the building instead of doing that outside, A retirement home would be funnier, But I need to thanks them cause thanks to them I took a plane ticket to Cancun for the next day with this friend, and we lived awesome experiences instead of the boredom in this hostel. Thanks for all, even you boss, even if you're not a « patient person » like you said, wish you to f*ck this year or decade 🤞🤞

il y a 10 mois

Alternative Hostel a répondu

Hey Joe,
Glad you find hapiness in Mexico. You were told on a daily basis that you had to follow the few basic rules we have at the hostel, and given at least 2-3 last call. You were suppose to help us out, but instead my staff was telling me on a daily basis at what point you were a pain in the ass. You had it coming! I have no remorse of kicking you out, but also no hard feelings.

Royaume-Uni

5

I had a great time here! Reception and the other volunteers are really friendly. The hostel is super clean and theres lots of space. The hours were good and it gave me plenty of time to explore Montreal in my free time 😊

il y a environ 1 an

Alternative Hostel a répondu

Thanks so much, Lucy! We're so happy you enjoyed your time here, it was a pleasure having you with us 😊 Wishing you all the best!
Laura

Chili

5

This volunteer experience was incredible, at the hostel located on Rue Saint Paul, and I learned a lot about hospitality. Although I only saw the host once, she was always available and attentive to our needs. I would like to highlight and thank the reception team (Meghan, Morgan, Thomas, Sabine, Beanie, Becka) for their warm welcome, time, and patience—they are wonderful people. All the agreed-upon conditions were met. While the common areas are small, it is a comfortable place that encourages cultural exchange and meeting new people. The location is excellent. I would love to return!

il y a environ 1 an

Alternative Hostel a répondu

Hi Camila,

Thank you so much for taking the time to share your experience, it’s great to hear that your stay at the Saint-Paul location was so enriching. I’m really glad to know that the team made you feel welcome and supported, they’ll be happy to hear your kind words. It’s also lovely to hear that the atmosphere and setup encouraged meaningful exchanges and new connections.

You’re welcome back anytime, it would be a pleasure to have you again!

Laura

Costa Rica

5

I stayed for 4 weeks, the day I arrived at the hostel I had free time, this was good because I was able to rest, even the day before leaving the hostel they also gave me off day. Laura is very accessible and all the receptionists are very friendly. The work is really simple and you have 3 hours a day to do it, it is super calm. I had a well-equipped kitchen at my disposal, I loved that the place is super quiet and central, you can walk to all the places of basic needs, even tourist attractions, there's also the metro that has good service and economical.

il y a plus d'1 an

Alternative Hostel a répondu

Hi Karen,

Thanks a lot for your lovely message!

It’s great to hear that your stay was smooth and that the schedule gave you time to rest and settle in. We’re happy you felt at ease with the team as we try to keep things flexible and welcoming for everyone!

Wishing you all the best for your next adventures, and thanks again for everything :)

Laura

Royaume-Uni

5

Enjoyed my time here! The work was super chill and is what you'd expect: cleaning and changing beds. There is a fair amount of steps so you'll need to be happy carry cleaning equipment and bedding between the buildings/up and down stairs. I was really grateful to the team as I was originally given a bed in a 15 bed dorm and when I asked to move to a female only dorm, this was accomodated swiftly! Overall I enjoyed my time there, all of the staff are lovely and happy to give recs for the city and the work was super chill!

il y a plus d'1 an

Alternative Hostel a répondu

Hi Ella, thanks so much for the kind words!

We’re really glad you had a good time and that the vibe worked for you. Happy we could help with the room switch too:)Thanks for being part of the crew and for all your help!

Take care and safe travels!
Laura

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