Online Operations Coordinator @ Sunset Surfhouse

5.0

(1 reseña)1

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La experiencia

📍 Tamraght, Morocco | 🕔 5 hours/day · 1 day off/week · Minimum stay: 6 months
Be the digital heartbeat of Sunset Surfhouse!
We’re looking for a reliable and tech-savvy person to take full ownership of our online operations — from handling bookings to guest communication and backend coordination.

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Que ofreces?

30 horas de ayuda por semana

Escritor de contenido: Escribe, edita y publica contenidos inspiradores.

Desarrollador Web: Ayuda a desarrollar y mantener sitios web.

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Lo que obtienes

1 dia libre por semana

Habitación del equipo: Tendrás una cama en un cuarto compartido con otras personas.

Desayuno: Tienes derecho a desayunos gratis cada día de tu estadía.

Cena: Tienes derecho a cenas gratis cada día de tu estadía.

Puedes usar libremente nuestra lavandería.: Hay un lugar especial donde se lava la ropa sin costo.

Traslado: Te buscaremos cuando llegues y te llevamos a nuestro lugar.

Tablas de surf: Puedes usar nuestras tablas de surf cuando quieras.

Clases de surf: Toma clases de surf gratis en playas locales.

Internet de Alta Velocidad: Internet de alta velocidad para trabajar remotamente

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Requisitos

Inglés Intermedio

Admite voluntarios solos (no admite parejas o dúos)

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Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

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Programa detallado

Your Main Responsibilities:
- Manage emails & guest inquiries (HostelWorld, website, WhatsApp, email, instagram)
- Keep all booking platforms updated & synced
- Pre-arrival support and communication with guests
- Respond to reviews and follow up for feedback
- Keep surf package and website info updated
- Coordinate online with the on-site team

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Actividades & Turnos

Daily Shift: 5 hours/day (flexible between 9am–8pm)

- Check and respond to emails, WhatsApp, and Instagram DMs
- Manage new bookings and update availability (HostelWorld, Booking, website calendar)
- Confirm guest arrivals and send welcome messages with arrival details
- Update room/bed allocation
- Monitor online reviews and respond
- Update surf package details and availability if needed
- Coordinate with on-site team to ensure smooth guest check-ins/check-outs

*Flexibility is key. We’re a surfhouse — some days are busy, others are chill.
Ideal for someone who enjoys independent work and clear systems*

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Reglas

- You must be able to commit for a minimum of **6 months**.
- Maintain professional and kind communication with guests at all times.
- Handle online platforms responsibly.
- You are expected to be reachable during your shift.
- If you need a break day or time off, please coordinate in advance with the team.
- Treat the surfhouse and team with respect — we're a family here!