Events & Social Activities Host

Australia

2

I had a good experience volunteering at the hostel in the hostel Bay, despite it not being what I expected. I applied for a Barista role, but quickly upon my arrival realised that wasn't the volunteers role at all. Our tasks included creating an upbeat vibe in common areas, communicating with guests and running food. It was a good time to reset, plan future travels and socialise, however I wouldn't say it was a rewarding volunteering experience. the hostel itself was a great place to stay, lots of new traveler's, clean rooms and comfy beds. It just depends what type of volunteering you want.

hace 6 meses

The One Hostel respondido

Hi Holly, thank you for your honest feedback. We're glad you enjoyed the hostel itself and the social atmosphere—your comments about role clarity are noted and we’re working on improving that for future volunteers.

Best,
The One Hostel Catba Team

Australia

2

I was led to believe I'd be working on social media. However, I wasn't provided with the passwords etc until 6 days after I arrived. And then they changed my task. The hours they wanted me to work were all night hours 6-11pm which didn't really suit me. I think the hostel management need to work on their communication with volunteers to show they're committed to a position relationship with their volunteers.

hace 7 meses

The One Hostel respondido

Hi Kylie, thank you for your feedback. We're sorry for the confusion and delay—clearer communication is something we're actively working on to create a better volunteer experience.

Best,
The One Hostel Catba Team

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