Guest Experience Host – Front Desk Receptionist

4.5

(36 reseñas)36

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La experiencia

Our hostel in Bruges is looking for a friendly and enthusiastic Guest Experience Host to be the face of our hostel and create memorable stays for travelers from around the world. As the first point of contact for guests, you will play a vital role in ensuring a warm welcome, smooth operations, and an unforgettable Bruges experience. You might be responsible for some reception tasks in the morning or evening.

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Que ofreces?

25 horas de ayuda por semana

Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.

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Lo que obtienes

2 dias libres por semana

Habitación compartida: Tendrás una cama en un cuarto compartido con otros viajeros.

Desayuno: Tienes derecho a desayunos gratis cada día de tu estadía.

Descuentos en tragos: Obtén descuentos en comidas y bebidas de nuestro bar.

Descuentos en alojamiento: Obtén descuentos para quedarte en otros hostales.

Puedes usar libremente nuestra lavandería.: Hay un lugar especial donde se lava la ropa sin costo.

Utilice nuestra cocina equipada: Siéntete libre de usar nuestra cocina y preparar tu comida deliciosa.

Internet Básica: Internet de velocidad básica para trabajar remotamente

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Requisitos

Inglés Fluído o Español Intermedio

Entre 22 y 35 años

Admite voluntarios solos, parejas y dúos de voluntarios

Pasaporte de la Unión Europea

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Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

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Programa detallado

Guest Check-In and Check-Out:
Greet guests with a warm and professional attitude.
Handle check-in and check-out processes efficiently, ensuring accuracy in bookings and payments.

Concierge Services:
Provide guests with information about Bruges' attractions, transportation, and cultural activities.
Offer personalized recommendations for dining, entertainment, and local experiences.

Front Desk Operations:
Answer phone calls, emails, and inquiries in a timely and courteous manner.
Manage bookings and reservations using the hostel’s property management system.
Address guest concerns or issues promptly, escalating as needed to management.

Community Engagement:
Foster a welcoming and inclusive environment by encouraging guest participation in hostel events and activities.

Evening Bar:
Creating a great atmosphere for guests by planning activities and helping out with bar responsabilities.