Discover the amazing vibe of Cancun being a Reception Manager

4.5

(170 reseñas)170

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La experiencia

Our awesome Hostel has always been known for the amazing vibe we've managed to create & maintain over the course of more than 15yrs now. We need truly energetic, passionate people to help keep this place going & maintain our high standards of customer service! This position is Reception Managers, but you won't be limited to them. You may also take other volunteer shifts to switch things up a bit during the week.

* 3 to 6 Months*

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Que ofreces?

28 horas de ayuda por semana

Administración: Ayuda con el sistema de reservas y los pagos.

Turno Nocturno: Ayuda con las tareas nocturnas y haz el lugar más relajante para todos.

Tareas Domésticas: Ayuda haciendo las camas y tareas domésticas.

Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.

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Lo que obtienes

4 dias libres por semana

Habitación del equipo: Tendrás una cama en un cuarto compartido con otras personas.

Descuentos en fiestas: Obtén descuentos en fiestas y clubes cercanos.

Descuentos en restaurantes: Obtén descuentos en restaurantes cercanos.

Descuentos en tragos: Obtén descuentos en comidas y bebidas de nuestro bar.

Descuentos en tours: Obtén descuentos en tours y excursiones de la ciudad.

Descuentos en alojamiento: Obtén descuentos para quedarte en otros hostales.

Puedes usar libremente nuestra lavandería.: Hay un lugar especial donde se lava la ropa sin costo.

Tours gratis: Te llevamos a tours y paseos por la ciudad, GRATIS.

Tragos gratis: Obtén tragos y comidas gratis.

Fiestas gratis: Obtén pases gratis a las mejores fiestas de la ciudad.

Utilice nuestra cocina equipada: Siéntete libre de usar nuestra cocina y preparar tu comida deliciosa.

Certificado: Obtén un certificado de culminación una vez que hayas terminado tu experiencia.

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Requisitos

Inglés Intermedio y Español Principiante

Entre 18 y 35 años

Admite voluntarios solos, parejas y dúos de voluntarios

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Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

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Programa detallado

We ask for a minimum of 24h of work per week (8h x 3 days ) in exchange for accommodation, unlimited basic food (rice, pasta, beans, lentils, oats, and pancake flour), some fresh fruits, and discounts at our bar and restaurant 🍔🌮🍻

We ask for at least 3 to 6 months commitment and we’re looking for people with good vibes and a good attitude, who like meeting new people, and that can speak a bit of Spanish.

This a volunteer position, but extra income can be made easily if you take additional shifts.

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Actividades & Turnos

Reception Managers should be especially socia dynamic, proactive, and willing to roll with the punches and cover any task necessary to help the team.
A positive and responsible attitude and the ability to work as a team are a must.

Tasks that Reception Managers are expected to fulfill with us depend on the specific shift they take, but generally include:
- Must be able to use a computer, scanner, and Whatsapp
- Manage the volunteer team at the Hostel
- Checking in and out our guests
- Keeping enough change on hand for the daily operations of the Hostel
- Must be responsible for maintaining the cash organized (in multiple currencies)
- Booking Tours and Activities
- Assist in identifying and training new volunteers
- Be capable of cleaning rooms, toilets, changing beds, or anything that may be necessary
- Must have experience with customer service.
- Multilingual skills are highly valued

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Reglas

We are NOT a drug-friendly Hostel. Getting shitfaced is A-Ok, but on the legal stuff only. Anyone found with drugs will be asked to leave.

Upon arrival, for security reasons, you will be expected to leave a deposit of either a valid passport or a valid ID and 100 USD (or 2000 pesos). Either of these will be returned to you upon your departure. Our team always feels at home here, so it’s important to everyone that we maintain a safe working and living environment by knowing exactly who is staying with us at all times and discouraging the possibility of anyone making a quick exit with something that isn’t theirs.