Meagan Henderson

Your guide to volunteering customer service for Worldpackers

Customer service is both a type of job and a set of job skills. This course explores the skills you'll want to develop while working a customer service job.

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Meet the mentor

Meagan Henderson

Hey I'm Meg! I caught the travel bug at 19 and haven't been able to stop. While I do work full time now, my job allows me a lot of freedom for wonderful adventures around the world. I am extroverted, organized and love to capture my experiences through video & photography.


5 lessons • 12min

Getting acquainted in your new position

  • 1min

Working in an unfamiliar place

  • 4min

General customer service tips

  • 2min

Avoiding burnout

  • 3min

Enjoying your volunteer experience

  • 2min

Comments and reviews

Our feedback is all 100% transparent and provided by travelers like you.

4.8
(1803 reviews)1803

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

Top Endorsements

1145 I learned new interpersonal skills

996 I learned basic concepts

725 I learned new technical skills

564 It brought me more self-awareness

551 I discovered useful tools and materials

390 I learned advanced concepts

5

Eléonore France

Good tips to deal with costumer service

about 5 hours ago

5

Carolina Spain

Aun teniendo 26 años de experiencia en el sector, me fue de gran ayuda para poder tener un concepto más preciso de lo que buscan o debo ofrecer a los proyectos que me motiven, al igual de saber cuales son mis carencias en el sector al ser nuevo para mi el trabajar desde otro país, cultura y en proyectos desconocidos hasta el momento para mi.

about 21 hours ago

5

Ciara Ireland

great

1 day ago

5

Martino Italy

Thank Megan, or was helpful

1 day ago

5

Florencia Argentina

I loved the examples! Great courseeee :) Thxxxx

2 days ago

5

Christina United States

It was great to refresh my customer service skills!

5 days ago

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