Meagan Henderson

Your guide to volunteering customer service for Worldpackers

Customer service is both a type of job and a set of job skills. This course explores the skills you'll want to develop while working a customer service job.

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Meet the mentor

Meagan Henderson

Hey I'm Meg! I caught the travel bug at 19 and haven't been able to stop. While I do work full time now, my job allows me a lot of freedom for wonderful adventures around the world. I am extroverted, organized and love to capture my experiences through video & photography.


5 lessons • 12min

Getting acquainted in your new position

  • 1min

Working in an unfamiliar place

  • 4min

General customer service tips

  • 2min

Avoiding burnout

  • 3min

Enjoying your volunteer experience

  • 2min

Comments and reviews

Our feedback is all 100% transparent and provided by travelers like you.

4.8
(1829 reviews)1829

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

Top Endorsements

1163 I learned new interpersonal skills

1011 I learned basic concepts

734 I learned new technical skills

575 It brought me more self-awareness

555 I discovered useful tools and materials

394 I learned advanced concepts

5

Shyam India

Basic attitude towards customer which can generate good impact.

about 2 hours ago

5

My Finland

This was really useful material

about 6 hours ago

5

Raul Brazil

very good!

about 20 hours ago

5

Maria Brazil

It’s very important, I love It

5 days ago

5

Sireesha India

irrespective of the work type treating customers as a first priority is the main thing tqsm for making the things more clear stay blessed

5 days ago

5

Nuno Portugal

Gained important knowledge about customer experience in hostels! Feeling a bit more confident to apply for positions for reception!

5 days ago

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