Kevin
United States
Great video that describes the importance of having meaningful and purposeful collaborative experiences. Doing research and developing clear intentions of what we hope to get out of volunteering with specific hosts is essential to avoid conflict. In any case that conflict arises, this course offers clear and basic instructions about how to manage, process, and communicate our emotions in a particular style that meets the needs of both parties. Essentially, this certificate gives informative communication skills to prevent or manage conflict.
over 1 year ago