Sobre sua experiência em: Budapest, Hungria
Holanda
We had a great time with the other volunteers, fun working place and nice colleagues, good work, paid overworking. However, the management was the worse we have ever experienced. They do not communicate .The volunteers were the ones helping us and explaining everything. Their workingschedule is terrible; they put you in last minute, too much hours and expect you to be available 24/7. And if you speak up for yourself: “I won't go into discussion, see you at the shift!” They have very little respect, unprofessional. Once they woke us all up 6.30 outside working hours to help, couldn't disobey.
2 anos atrás
Avenue respondeu
Dear Eliette,
We're thrilled to hear you had a great time with your fellow volunteers and enjoyed the positive working atmosphere at our hostel. We deeply apologize for the issues with management and the working schedule.
I'm pleased to share that we've already begun implementing measures based on feedback from current volunteers, and we're gratified to note that they're already appreciating these changes. Effective communication and professionalism are paramount to us, and we're committed to creating a more positive and respectful working environment for all our volunteers.
We've revised the working schedule to ensure a better work-life balance, with a focus on providing ample notice for shifts. We've also made sure that early morning calls for assistance outside regular hours are minimized and handled with more consideration.
Your feedback is valuable, and it's driving these positive changes. We genuinely hope you'll consider staying with us again in the future to experience these improvements firsthand. Feel free to reach out with any further suggestions or concerns. Your well-being is important to us, and we're here to ensure you have a fulfilling experience with us, just as our current volunteers are enjoying the positive changes we've implemented.
Kind regards,
Avenue Management