Have the best time in the Algarve while you help us :)

Argentina

5

My experience was very good, the place was beautiful, the people who work there and my colleagues did it even better, the tasks are very easy, the location is perfect, and the south of Portugal is beautiful. I hope to be able to return soon :) <3

1 ano atrás

Argentina

5

I loved volunteering at the hostel! I felt very comfortable during the entire stay. The place is nice and quiet, as seen in the photos. Ana is very sweet, she explains the tasks patiently, if you have questions or need something she is available to help and cares about our well-being. The tasks are easy and the shifts are informed in advance, which allows you to organize activities for your free days. Thank you for this experience, I take away beautiful memories and learnings.♥️

1 ano atrás

Austrália

5

I had such a great time at the hostel !!! Ana was such a welcoming, lovely and kind host who first and foremost ensured you felt at home and looked after. The work was very easy to follow (mostly helping with checkins/check outs), and you also have the opportunity to help in the cafe when it gets busy. Any questions were promptly answered and you always had a hand from Ana if needed. The hostel is located close to Lagos and Faro, so I explored so much of the Algarve on my time off. I couldn't recommend this experience enough. I am already missing the hostel and can't wait to go back!!

1 ano atrás

Brasil

5

Thanks to the hostel team for having me here. They are amazing people to be with! Portimão during the low season is chill and calm, but at the summer is totally different and crazy.

mais de 1 ano atrás

Ana respondeu

Thanks for the feedback.
As I said in the last review, it was quite nice having you here in the beginning. Unfortunately the way you left, in the middle of a working shift, when the restaurant was full and your colleagues needed your help, without even telling anyone, completely changes our idea about you. Specially after we hired you to work in the restaurant. You didn't even respected the portuguese working law.

We wish you a nice life.

Alemanha

2

I had a good time at the hostel, but there were some issues concerning Ana, the Host. She didn't take enough time to explain our tasks, and when mistakes were made, she reacted angrily. Communication was difficult; Ana often deflected responsibility and twisted our words. She frequently yelled at staff and forced a sick cleaner to come to work. Meals were always meat-based even though some of us were vegetarian. Ana only offered reimbursement for supermarket food after 3 weeks&aftewe asked. After we had a discussion, Ana demanded I leave within three hours without regard for my financial situation.

10 meses atrás

Reino Unido

2

Super glad i decided to do this, the girls i was volunteering with were amazing and are definitely friends for life now. However we all decided to leave early after a tense situation with the host Ana. We felt she handled the issue unprofessionally and without compassion unfortunately. Not how we wanted this experience to end but we did not want to stick around to be talked down to by Ana. Glad we all had eachother as being given 2 hours notice to pack up and find new accommodation isn't the easiest situation to navigate.

10 meses atrás

Austrália

2

I made the most incredible life long friends during my time at the hostel and made the best memories that I will always cherish. I cut my time short along with the other volunteers due to some dramas that unfolded at work and miscommunications which led to a big blow out in the common areas of the hostel. Overall a good experience but management and conflict communication was extremely poor and unprofessional. I hope host Ana changes the way she approaches volunteers in the future as it was a tense unfriendly environment. Glad we all had each other to make this experience enjoyable.

10 meses atrás

Reino Unido

2

I walked away from this experience with a great group of friends and for that reason I'm glad I went to the hostel. The team in the kitchen were lovely and made me feel super welcome and were always helpful. However me and the other girls left early due to some drama and miscommunication. My experience with Ana was very poor, I felt totally unwelcome and always felt like I was walking on eggshells. I felt she handled situations very unprofessionally and totally lacked empathy. As a vegetarian I wasn't catered to at all, and had to buy my own groceries, I was told about the allowance on the last week.

10 meses atrás

Eslovênia

4

I had really good experience at hostel ! Hostel is very cute, clean, comfortable and has big beautiful terrace. Work is very fair, people from restaurant are very friendly and grateful. Hostel is good if you want to explore south of Portugal because it is close to other cities on south or experience Portugal more as local. Hostel is not so social because part of the hostel has private rooms and also dorm rooms are not so cheap for hostel so there are not many young solo travelers. I didn't like Portimao as a city but the whole experience was very fulfilling.

11 meses atrás

Portugal

4

Staying in Portimão was an amazing experience. We were 4 volunteers in total, sharing a room with two bunk-beds and our own bathroom. The space was very comfartable, I have nothing to complain. As for the staff, all very friendly and I'll miss each one very much. The work itself is reasonable after you get the idea of the system used at reception. Sometimes we help in the cafe as well. Ana is very busy handling it all, so she is not always as present, but we volunteers and staff are always helping each other. I wish all the best for the hostel :) Thank you for having me.

1 ano atrás

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