Live in Zagreb & help our team in day shift reception!

Alemanha

3

The housekeeping work and it tasks were always clear. On the first day you have a training session where everything is shown to you and you can always ask the other volunteers questions. The tasks are assigned differently and fairly every day. I enjoyed the work and the time with the other volunteers. However, I had no personal connection with the boss Mia and it was more of a boss-to-work relationship. I missed a bit of personal warmth and kind words. The hostel is ok, but there is not much to do in Zagreb.

10 meses atrás

Suíça

4

It was a great experience and awsome to meet a lot of peoplef rom all over the world, especially because thee are so many volunteers there! The hostel isn't beautiful but absolutely fine, the staff is nice and the work is very well doable.

11 meses atrás

Reino Unido

4

I had a great experience here- 100% down the to amazing people I met. I would recommend it especially for first time Worldpackers as it was a very friendly environment with a lovely culture of really welcoming new volunteers into the group. While I was there they were several issues with bedbugs which was quite stressful but I don't regret going and hopefully that will have finally been sorted now!

11 meses atrás

Reino Unido

4

I generally had an incredible time at the hostel, mainly because the other volunteers were the most amazing people and made the experience so so wonderful, i was heartbroken to leave! Unfortunately there was a bed bug situation during my stay, but the staff did take it seriously and we were all okay :)

11 meses atrás

Espanha

4

Good experience at this hostel, with a great atmosphere and location. The distribution and nature of tasks could be improved, as they are numerous, and sometimes some volunteers may have more work than others. It's also necessary to improve the hostel's sanitation. Overall, a very good experience.

11 meses atrás

Anja & Mia respondeu

Hey! Thank you for a great review! We are glad you enjoyed your stay with us 🫶🏼 hope to see you again!

Espanha

3

Work hours are respected and there are even times you finish early. Eva at reception is amazing🤩 The owners were not there to welcome you but the other volunteers explain everything and soon you are a family. Very good atmosphere. Lack of storage space in the fridge.There was an incident with some bugs and they didn't offer many solutions or medical support or anything like that...

11 meses atrás

Anja & Mia respondeu

Just a note that we did react immidiatley, sprayed all the room and offered to wash all your laundry for free and on that day there was no more bugs in the room. We know its not the most comfortable situation, but in hostels & hotels they do appear in high seasons, and we did take care if it by the procedure that works ✌️

Espanha

4

This was my first solo volunteering experience and it was amazing!!!!! If you want to meet people, this is the place, i met a lot of volunteers that will be friends forever. Zagreb is very small so you rely on your free days to visit different places. The only negative thing I can see is that a volunteer got very ill and they told her that if she didn't work then she would have to pay the night, apart from that, i would totally recommend!!! :))) an unforgettable experience.

12 meses atrás

Anja & Mia respondeu

Thank you for a review. Just to make clear about girl that was sick. Yes we charge if its longer than 1 day what is free day in a week, but we gave 50%discount on it, and at the end she just switched a day off with another girl so at the end didnt even needed to pay ✌️

Peru

1

NO RECOMENDABLE, NO VENGAS. Tuve mi peor experiencia de voluntariado. Se encontró una plaga de CHINCHES (BED BUGS!!!) debajo de las camas del cuarto de voluntarios y varios se enfermaron por las picaduras, luego desinfectaron con un spray y querían que esa noche se durmiera en la misma cama. El servicio de Housekeeping es cambiar las sábanas viejas y malolientes, los colchones asquerosos y tienen manchas (suciedad, sangre, etc.), no hay personal de staff así que los “voluntarios” hacen todas las actividades. Las fotos son antiguas, así que no se dejen engañar. El PEOR hostel de Zagreb.

12 meses atrás

Anja & Mia respondeu

Silvana & Renzo stayed only 2 nights at the hostel. On the arrival in hostel they requested 2 days free in a row to go to festival. As we are in high season we couldn’t make it possible as it said on the housekeeping application we offer 1 free day per week. We found bed bugs in their room (which actually appeard in the room day after their arrival) and as we realized we started a procedure of getting rid bed bugs, washing all the linens, all the laundry from all the people in that room & vacume & spraying all the room and luggage. They hardly cooperated and didn’t want to give all their laundry to re-wash (for free) no matter we tried to explain it is important to properly react on 1st day so we don’t spread them around the hostel. In the evening they sent a messgge that they are leaving the hostel because of bed bugs problem. All the other wolrdpackers volunteers didn’t have any problem with staying as when the bed bugs appeared we immediately started to resolve the situation and there was no bed bugs any more on that day. But Renzo & Silvana obviously wanted to go to a festival, took the advantage of the situation and left the hostel in very short notice. Unfortunately sometimes bed bugs happen in the hostels but we have effective procedures to get rid of them immediately. To other hosts we WOULD NOT RECCOMMEND TO RELAY ON THEM and also to be careful that THEY COULD BRING BED BUGS with them as they didnt want to cooperate & give us to wash all their clothes and that you can’t count on them. Also we could just move them to another room they didn’t need to leave hostel immediately putting us in a position where we are two volunteers short.

Peru

1

NO RECOMIENDO. Por la seguridad de próximos voluntarios les cuento mi experiencia. El primer día que llegué noté que estaba descuidado y sucio (las fotos que publicita son antiguas), nuestra tarea era hacer housekiping, las almohadas y colchones tenían hongos y manchas amarillas, nos hacían lavar las sábanas en la misma lavadora donde se lavan los trapos para limpiar los inodoros. Y lo peor es que 2 compañeras sufrieron fuertes picaduras por chinches, HABÍA UNA PLAGA EN TODAS LAS CAMAS DEL HOSTEL. Lo peor que Anja y Mia decían que era algo recurrente :/

12 meses atrás

República Checa

4

This year I wanted to volunteer at a place where I could meet people and I believe that the hostel fulfilled my wish. we worked from 11-15 as agreed and the tasks were manageable and pretty easy. the organization was a bit chaotic and the volunteers pretty much taught each other, the owners and workers did not really care that much about us (understandable since there were a lot of people coming and going) the whole experience was more about the other volunteers, I was very lucky bcs i was there with an amazing group of people who made the experience unforgettable, I miss them already.

12 meses atrás

Aplique agora