Join our hostel team! Volunteer roles in reception, bar, cleaning

Chile

5

Mi experiencia fue muy buen, los horarios te dejaban mucho tiempo libre para poder conocer la ciudad y pude sumergirme en la cultura siciliana. Excelente

mais de 1 ano atrás

Austrália

5

I've had so much fun volunteering at the hostel! The staff are welcoming and friendly, the shifts were fun and simple and the hostel and facilities are great. The hostel is in a great location and there's so much to do in Palermo! I feel grateful to have had the opportunity to be here. Massimo is a great boss and has done a lot for me while I've been here! I definitely recommend this place 😊

mais de 1 ano atrás

Chile

4

Todos son muy amables y las tareas faciles por lo q que queda bastante tiempo. Además está todo bien organizado.

8 meses atrás

Argentina

3

The hostel is very nice and its location is good, and the cleaning tasks were simple. At reception it was very complicated at times and there was no one to help us solve any problems that might arise. I suggest someone help the volunteer team with the training. The hostel managers are amazing. Thilanka and Hassan are always ready to help you and listen to you if you need anything.

10 meses atrás

Balarm Hostel respondeu

Dear Micaela
reception work is really easy and need only some attentions, for any help as you know, we have a 24h chat where you can ask, you never ask something and now complain when you went away?? maybe the problem was your poor attention and capacity to do simple work that 99% of the volunteers do without problems.

Austrália

3

The hostel facilities were great and the tasks were straightforward and did not take long. There was little training in reception and often there wasn't anyone to help with issues. I had a situation where I didn't feel safe with a guest however, again there was no one to help. There were a few problems during my stay due to lack of communication and miscommunication between the team. Thilanka and Hassan, were absolutely amazing and always made sure we were welcomed and happy.

10 meses atrás

Balarm Hostel respondeu

Dear Claudia
we have cameras on common areas to keep safe all the hostel and a chat with the staff 24h to help with any issues, your words are not correct, the only problem was you back several times drunk at deep night and your poor respect for the basic rules of the hostel.

Canadá

2

Overall, the experience was good because of the people I met. Thilanka and Hashan were super nice. Thilanka was always there to help and be your friend. Unfortunately, there was a bed bug infestation that didn't go away the entire month (see reviews on Hostelworld & booking.com). It was also in one of the beds in the volunteer room and still there after I left. The owner was really disrespectful over text (was in Germany during). He wouldn't address the problem properly and would deny having bed bugs to guests (multiple guests say they emailed beforehand). Good location as it's near the train.

1 ano atrás

Balarm Hostel respondeu

Dear Madison
thanks to stay at Balarm hostel and help voluntering in our team, anyway you was voluntering not working so your time should to be spended to work 5 hours not to gave medical diagnosis to the guests or talk versus the owner decision (that have 15 years of experiences in the hostel managing); bed bugs problems are unfortunately commons in the hostels (in all the world) and we do all the possible to solve it as soon as possible , company disinfected the rooms after fews days (they are not available in 24h as you maybe think) and staff room was steamed solving the problem the same day, have a nice summer.

Argentina

4

I stayed on the hostel for 2 weeks and had a great time! I was recieved by Lucia, one of their employees, and became really good friends in short time as we are both from Argentina :) She explained to me all my tasks and was patient and gave me clear instructions as in to how to do my work correctly. Also, Thanks to Lu and Massimo for understanding I had to leave early for a personal matter and offered me the flexibility to make up for the time in my tasks. The only things that were a little off were that I didn't know we had 2 shifts a day (5 hours total) but other than that, great place!

1 ano atrás

Austrália

4

This was my first Worldpackers experience and I had a great time! Roster was created each week on Sunday 10pm for the following week and it was flexible- you could switch with other volunteers if you had plans. Shifts were 11am-1:30pm for housekeeping and then an evening bar shift or reception. Something I haven't seen other reviews mention is that you are provided with 20 euros per week for grocery expenses which I didn't expect. Overall very chill, I was here during a quieter time so there wasn't a huge hostel atmosphere on most nights but I enjoyed the quiet time.

mais de 1 ano atrás

Espanha

5

I really enjoyed my time in Palermo! The work is easy and the hours are respected. We either did reception, bar shift or making the beds. There's actual workers in the hostel that take care of most of the cleaning, which is great. The staff is super nice and we had lots of free time to explore the city, try the sicilian food, go to the beach, and meet locals. You can also take trains to get to different places in the island, there's some beautiful towns. I met very cool people in the hostel and went out with the guests. The nightlife in Palermo is actually pretty fun. I truly recommend it!!

mais de 1 ano atrás

México

5

My experience at the hostel was pleasant, the working hours are flexible and allow you to get to know the city. The schedule varies depending on each week and the tasks range from reception, making beds and helping in the bar. If you're a sociable person and willing to help, this is a good option for you… This experience allows you to meet people from around the world as well as interact with the locals.

mais de 1 ano atrás

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