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Social & Waiter & Waitess

The experience

I need volunteers to work the shifts from 12:00 noon to 5:00 PM and from 5:00 PM to 10:00 PM. The tasks include taking food orders for guests, preparing drinks such as coffee and cocktails, and supporting the hotel with necessary duties.

What you offer

5 hours of help per day

Social Work: Help with volunteer work in local projects and communities.

What you get

1 day off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Parties: Get discounts at nearby parties and clubs.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Free Laundry: You can use our laundry room freely.

Pick Up: We will pick you up when you arrive, and take you to our property.

Dedicated Workspace: Specific space for you to work remotely

Requirements

Fluent English or Fluent Chinese

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

WORK SCHEDULE FOR RESTAURANT VOLUNTEERS
1. Shifts

Shift 1: 12:00 PM – 5:00 PM

Shift 2: 5:00 PM – 10:00 PM

Volunteers may choose one shift or register for both depending on availability.

2. Main Duties
A. Before the shift (first 10–15 minutes):

Check in and receive task assignments.

Ensure uniform and appearance are neat and proper.

Prepare the service area:

Clean tables and chairs

Arrange napkins and menus

Check the bar area and tools

Refill glasses, cups, ice, and ingredients

B. During the shift
1. Customer service

Greet guests and provide menus

Introduce food and drinks when needed

Take food & beverage orders

Record orders accurately in the system / order sheet

Serve food and drinks to the correct tables

Check on guest satisfaction during their meal

2. Beverage preparation

Prepare coffee, juices, and basic cocktails

Garnish drinks according to standards

Keep the bar area clean and organized

3. Support for restaurant & hotel

Clear tables after guests leave

Reset table settings

Assist reception during busy times

Help deliver items when needed

Maintain overall cleanliness

C. End of shift (last 10–15 minutes):

Clean the work area

Report any issues during the shift (ingredient shortages, incidents…)

Handover to the next shift (if any)

Sign out to end the shift

3. Requirements

Friendly, proactive, good communication

Able to work in a team

Basic drink-making skills (training provided)

Responsible and punctual

4. Benefits

Training in service and beverage preparation

Professional working environment

Opportunity to learn restaurant & hotel operations

Staff meal support (depending on policy)

Activities & Shift

There are activities such as organizing birthdays, weddings, and other customer events, including decorating for these events.

Rules

Rules for Volunteers
1. Time & Attendance

Arrive on time for every shift.

Inform the supervisor at least 2 hours in advance if you cannot come.

Stay in your assigned area unless given permission to leave.

2. Professional Behavior

Always be polite, respectful, and friendly with guests.

No arguing, shouting, or inappropriate behavior.

Maintain professional body language and communication.

3. Uniform & Appearance

Wear the required uniform clean and tidy.

Hair must be neat; no strong perfume.

Keep personal hygiene high at all times.

4. Work Responsibilities

Follow instructions from managers or team leaders.

Serve guests quickly and accurately.

Handle food and drinks with care and cleanliness.

Keep all areas clean: tables, bar, service station, and equipment.

5. Safety & Cleanliness

Always wash hands before handling food or drinks.

Follow safety procedures for equipment (coffee machine, blender, etc.).

Report immediately if something is broken or unsafe.

6. Personal Use Rules

Do not use your phone during the shift unless for work or emergencies.

Do not eat or drink in the service area.

Do not take restaurant items for personal use.

7. Teamwork

Support other volunteers and staff.

Communicate clearly during busy times.

Help keep a positive and cooperative atmosphere.

8. Confidentiality

Do not share internal information of the restaurant or hotel.

Respect guests’ privacy at all times.