Stay at our hostel and welcome Airbnb guests in vibrant Pinheiros
The experience
We’re looking for a friendly, responsible traveler to help us welcome guests to our Airbnb apartments in Pinheiros, one of São Paulo’s most vibrant and creative neighborhoods. While you’ll sleep at our cozy hostel nearby, your main role will be to meet and greet guests at the apartment building, making sure they feel at home from the moment they arrive.
What you offer
32 hours of help per week
Reception:
Help with check-ins, check-outs and guest assistance.
What you get
1 day off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Breakfast:
You are entitled to a free breakfast, every day of your stay.
Free Laundry:
You can use our laundry room freely.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Fast Internet Access:
High-speed internet for you to work remotely
Requirements
Fluent Portuguese or Intermediate English
Only hosts solo volunteers (doesn’t accept couples or partners)
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
What you’ll do:
Welcome guests at the apartment building when they arrive
Hand over the keys and show them how everything works in the unit
Provide a warm first impression, answer simple questions, and offer basic neighborhood recommendations
Stay in touch with our team by phone or WhatsApp in case any issue comes up
Make sure guests check in smoothly and feel supported during their stay
What we offer:
Free accommodation in our hostel, located in the same neighborhood
Access to a fun, multicultural environment with other travelers
A flexible schedule — you’ll have plenty of free time to explore the city
The chance to improve your English, Portuguese, or Spanish while meeting people from all over the world
Local tips from us about where to eat, drink, and discover São Paulo off the beaten path
What we’re looking for:
A responsible and organized person who respects schedules
Someone who enjoys social interaction and can communicate well (basic English or Portuguese is enough!)
A traveler with a positive attitude and willingness to help
No previous hospitality experience required — just be friendly, reliable, and willing to learn
Why this is special:
Unlike a typical volunteer role, you won’t be stuck inside doing chores all day. Instead, you’ll have the freedom to explore São Paulo while helping us only when guests are scheduled to arrive. Our apartments are modern and safe, and you’ll get to know one of the coolest neighborhoods in the city — full of cafés, bars, art galleries, and amazing nightlife.
If you enjoy making travelers feel welcome and want to be part of a small, friendly project, this role is perfect for you. Come join us, stay at our hostel, meet incredible people, and help create unforgettable experiences for guests visiting São Paulo!