The Italian Way - Vibrant Hostel Day/Night Reception in Milan

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The experience

Madama Hostel & Bistrot is a welcoming meeting place with an intercultural soul, serving as a crossroads between Milanese culture and the global travelers community.

The reception is the beating heart of Madama and that's where we need your sense of service and bright energy, making sure every guest gets a great welcome.

Awesome team of colleagues, visitors from all around the world, returning clients, live music, art exhibitions, great vibes!

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What you offer

8 hours of help per day

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.

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What you get

3 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Restaurants: Get discounts at nearby restaurants.

Free Laundry: You can use our laundry room freely.

Free Parties: Get free entrance for the best parties in town.

Free Events: Get free entrance for the best events in town.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely

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Requirements

Intermediate Italian or Intermediate English

Between 25 and 36 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

European Union Passport

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What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Program Details

Receptionist

Minimum 3-month stay

4 day shifts/week or 3 day shifts + 1 night shift/week

3 days off

Free abundant breakfast every morning

Free tasty lunch or dinner during your shifts

Great clients, great colleagues, great place... and great volunteers!

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Activities & Shift

Proceed to check-in and check-out, answer questions, help with administrative tasks

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Rules

No smoking inside the building
No food and no alcohol in the rooms
Waste sorting