Receptionist at Urban Hotel – Bed, Breakfast & Good Vibes

4.5

(44 reviews)44

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The experience

Join our urban hotel in Rijswijk, near The Hague, as a receptionist! In exchange for 25 hours a week, you'll get a bed in our 6-bed dorm, breakfast, and a chance to meet amazing people from around the world. Help us check in guests, answer questions, and keep the good vibes flowing. You'll gain valuable hospitality experience while living in a vibrant, creative space. Come be part of our international team!

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What you offer

25 hours of help per week

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Reception: Help with check-ins, check-outs and guest assistance.

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What you get

3 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Free Laundry: You can use our laundry room freely.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely

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Requirements

Intermediate English

Over 21 years old

Welcomes solo volunteers, couples, and partners of volunteers

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What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Program Details

At Urban Hotel The Golden Stork, we’re looking for enthusiastic, responsible travelers who enjoy connecting with people from all over the world. As a receptionist, you'll be the first smile guests see, so we count on you to be welcoming, helpful, and reliable. Tasks include check-ins/outs, answering guest questions, handling reservations, and keeping the reception area running smoothly. Basic computer skills and English communication are essential; Dutch is a plus but not required.

In return, you’ll get:

A bed in our staff 6-bed dorm

Daily breakfast at our in-house restaurant

Free laundry and use of kitchen facilities

A relaxed, social work environment

Support from an experienced team

A great location close to The Hague with easy access to trams and bikes

We ask for 25 hours of help per week, usually split over 4–5 days. You'll have plenty of time off to explore the Netherlands or chill with fellow travelers.

We believe in good vibes, clear communication, and creating a supportive place to learn and grow. If you're friendly, open-minded, and ready to be part of our hotel family — we'd love to have you on board!

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Activities & Shift

🗓️ Daily Activities Checklist
As a receptionist, your main focus is making our guests feel welcome and well taken care of. Here's what your typical shift might include:

Welcoming and checking in/out guests

Answering questions in person, by email, or by phone

Handling bookings and basic administrative tasks

Giving recommendations about local food, transport, or activities

Keeping the reception area clean and organized

Refilling coffee station, brochures, or guest information

Supporting team members with small ad-hoc tasks

🕐 Shift Structure
You’ll work around 25 hours per week, usually divided over 4–5 shifts. Shifts are generally:

Morning Shift (08:00 – 13:00)

Afternoon Shift (13:00 – 18:00)

Occasional Evening Shift (18:00 – 23:00)
You’ll receive a schedule in advance and we always aim to keep your work balanced with time to explore, rest, or socialize with fellow volunteers and guests.

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Rules

To make sure everyone has a great experience—guests, team, and fellow Worldpackers—please keep the following in mind:

Respect the space and people: We’re an inclusive, multicultural environment. Treat everyone with kindness and respect.

Punctuality matters: Please show up on time for your shifts—guests count on you!

No drugs or excessive alcohol during your stay. A good vibe starts with a clear mind.

Keep common areas tidy: Especially the staff dorm and kitchen. We live where we work, so let’s keep it nice.

Be communicative: If something’s unclear or not working for you—just talk to us! We’re a team.

Minimum stay is 4 weeks. We prefer stability and a chance to really integrate into the team.

No outside guests allowed in the staff dorm.

We’re here to create a positive, safe and fun space for everyone. Let’s make it an unforgettable experience—for you and our guests!