Reception & Guest Experience Host in Quito🛎️


The experience

Looking to practice your hospitality skills while living in the heart of the Andes? Help us create a friendly and helpful atmosphere for guests arriving in Quito!

If you're social, organized, and love connecting with travelers, this position is for you. You’ll help with check-ins, breakfast prep, and sharing info about the area — all while being part of an awesome community✨


What you offer

30 hours of help per week

Kitchen Hand: Help prepare, finish and serve meals.

Tour Guide: Organize and lead tours around the city.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Tours: Get discounts for tours and excursions around town.

Free Laundry: You can use our laundry room freely.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Certificate: Get a certificate of completion after you finish your experience.

Fast Internet Access: High-speed internet for you to work remotely


Requirements

Intermediate Spanish or Intermediate English

Between 20 and 35 years old

Only hosts solo volunteers (doesn’t accept couples or partners)


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

As a volunteer, you’ll help our guests feel welcomed and informed when they arrive after long journeys. You’ll assist our team during afternoon and evening shifts, helping with front desk support and light tasks.

🌄 Tasks include:

-Greeting and checking in guests (mainly late afternoons and evenings)
-Giving brief tours of the hostel and answering questions about Quito
-Helping prepare morning coffee or basic breakfast items
-Supporting a calm, respectful nighttime atmosphere
-Encouraging guests to explore local hikes, museums, and markets



🎁 What You Get
Shared room accommodation

WiFi and kitchen access

A laid-back, respectful team atmosphere

Cultural immersion in Quito’s historic district

Great chance to practice Spanish and meet global travelers


Activities & Shift

You’ll typically volunteer 4–6 hours per day, 5 days a week, with flexible shifts that leave your mornings or nights free.


Rules

⚠️ Rules
No parties or unauthorized visitors

Respect quiet hours and keep common spaces calm at night

Stay responsible while handling keys, guests, and check-ins

Be warm, respectful, and willing to help 🤝

Fulfills assigned schedules and tasks