Marketing, events & Social Media Volunteer

Germany

4

Due to a last minute application we sadly only stayed for ten days. Our experience was great - the staff was kind, the hostel has a central location and the other volunteers were very friendly. The work was interesting and you get a good insight into the environment of a hostel in general and especially the kitchen and bar. Some tasks can be exhausting but concerning you only work four hours a day it was manageable.

almost 2 years ago

Italy

4

I really, really enjoyed my stay, everyone was extremely kind and supportive, althought there werent many actual volunteers for a bit, I loved to talk with staff and clients alike, the city is great, althought a bit expencive, there's always something to do, the kitchen is always usable, you just need to ask, there's not an actual training for the new ones, but you'll learn more and more every day thanks to the kind staff.

about 2 years ago

Italy

4

I really liked the experience at the hostel. The hostel is pretty nice and in a central area of the city. It has a lot of people from everywhere and at night has karaoke and people from the city, so not just guests.. and the night is till 5am! So yeah it's a good place to visit and to stay in. The problem was that only the bed in the shared room was offered, and I think that the help we gave was actually real (serving beers, drinks, coffee, breakfast and selling them), that's why I decided to leave before my agreed date. By the way if it's not a long term stay I recommend ❤️😊

about 2 years ago

Germany

3

What makes this volunteering experience nice is the other staff members, that are really nice. Also working in a bar, once you know how things work, is really cool. But there were things that bothered me and that I think should be improved. The manager, Isabella, was not really there and if so, she was not really friendly nor welcoming. That means communication was lacking. Also the facilities in the hostel are not the best. You don't get free food or anything besides a place to sleep, which is not enough compared to how much volunteers give. For a longer stay, a kitchen is missing.

about 2 years ago

Copenhagen Downtown replied

Hello Eva, Im sorry to hear that you dont think Im friendly. I am here every day ( except weekends ) and everyone is always welcome to come see me or talk to me at any time. I am very busy, yes, but we have many other staff and managers there is there to help you or welcome you.

For the food, we already state we don't do that in the application, so im sorry you expected this. We do sometimes to joint dinners ect that you are welcome to join.

Italy

4

The hostel is a great place where u can meet people from all over the world and party every night. The workers are nice, friendly and always ready to help you. I worked the night shift most of the time (11pm-3am) mostly running/bartending, sometimes can be tiring but it depends on the day if the bar is more or less crowded. Maybe the first days I feel a bit disoriented just because nobody welcomes you but after I started working it becomes easier and I started enjoying it. The downside is the kitchen which is poorly equipped. I really enjoyed this experience and recommend it

about 2 years ago

Portugal

3

Management is very flexible with the date of the trip, so it's very nice. Good located. 95% of staff is very nice and friendly. You only work 4 hours of day and they respect that. A good place to have fun because of the party/events. Things that were not as good for me: I got a lot of morning shifts, mornings are crazy with too many tasks, working like a part time employee or more. Sometimes heavy tasks like carrying suitcases. There is food waste, not eco friendly. The kitchen is not well equipped to cook your own meals. I think what is offered is not balance with what volunteers give.

about 2 years ago

Italy

3

It was a good experience. We met beautiful people: from the staff to all the other volunteers; we really improve our English language. However there are some conditions you have to adapt to:small rooms (we were 6, then 8, in a room without a sink and so much space for our stuff); sometimes you can't use the kitchen; Depends who you work with you don't have much time to stay at bar because you will be busy in various cleaning or bar/kitchen restock; You'll be treated like a real part-time worker. People are helpful, but I think what is offered is not balanced with what volunteers give.

over 2 years ago

Netherlands

4

I had a great time at the hostel! Staff was lovely and very helpful. There are some issues, however. 1. The kitchen is not well equipped, nor can you use it whenever you like. 2. Communication should be improved upon. It's common to not receive a reply to questions before arriving. During my experience there were also a few instances of poor communication: changed shifts without notifiying other staff or volunteers arriving without a room ready to host them. It requires flexibility. However, management is also flexible; you're free to switch shifts and I was able to stay an extra night.

over 2 years ago

France

4

Volunteering at the cph the hostel was real nice and fun. But some things were unexpected so above all you need to be very flexible. First, you cannot use the kitchen anytime, you have to ask before cooking (sometimes you can't because it's busy so you have to find another way to eat). 2) I changed rooms 4 times in a month. 3) Some assignments were deep cleaning tasks that no one told us about. Also no training at the bar, so get ready! + heavy lifting. 4) You can use the laundry anytime but you have to pay for it first and then you get reimbursed.

over 2 years ago

Copenhagen Downtown replied

Hi Camille,

Thank you for the feedback - I do consider you and Violaines comments a bit harsh. The add is called Volunteers for bartending/ reception and housekeeping - Eventhough wouldnt consider the daily bar work being housekeeping, Its true you cant use the kitchen 24/7 - I did say about this before hand though. I am unsure what you mean about heavy lifting? a crate of beer? We have trolleys ect for everything so very little heay lifting involved.

France

3

I had a good time at this place because it's festive and welcoming. You have discount on everything and free hot drinks which is great ! Also the workers were really nice to us. However, few things can be improved. You can't have access to the kitchen whenever you want since it's the restaurant's kitchen and it is not well equiped to cook proper meal. The hygiene wasn't quiete good too. About the work, don't think that you'll only bartend. I had to clean a lot especially in the hostel, not in the bar. it is hard to bartend, you don't really have the time to learn.

over 2 years ago

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