Information Centre Officer – The Go-To Guide!

The experience

Think of yourself as the human Google of the place! Your job is to make sure visitors know where to go, what to do, and why this place is awesome.

What You’ll Do:
🗺 Help Visitors – Answer questions, give directions, and make sure people don’t get lost.
🎤 Be a Storyteller – Share cool facts about nature, conservation, and why we need to protect the ocean.
📲 Post & Promote – Help out with social media and events so more people know about us!
📝

What you offer

25 hours of help per week

Content Writer: Write, edit and publish inspiring content.

Photography: Take, edit and provide amazing photos.

Video Making: Create, edit and publish digital videos.

Social Media: Maintain and update social media channels.

Additional fee required

Amount: US$ 30 Per day

Fee pays for: Benefits for travelers, Materials for volunteer activities, and Donation to project

Description: Fee pays for: Benefits for travelers, Materials for volunteer activities, & Donation to ongoing project. Volunteer contribute $30 per day to cover expenses for daily meals, repair & maintenance, support our daily operational cost to sustain our conservation project - coral restoration and wildlife protection, and little bit funding our conservation centre.

What you get

2 days off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Tent: You will sleep in a tent at a camping site.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Hiking Tours: We’ll take you on excursions and hikes around town. For free!

Certificate: Get a certificate of completion after you finish your experience.

Basic Internet Access: Basic speed internet for you to work remotely

Requirements

Fluent English or Fluent English

Between 21 and 30 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

Mandatory volunteer introduction video

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

🌍 WHAT IS IT?
You come, you help nature, you have fun. Simple!

🦸‍♂️ WHAT CAN YOU DO?
- 🤓 Info Officer – Tell visitors what’s up and answer questions.
- 🌳 Forest Ranger – Plant trees, fix trails, help nature grow.
- 🐠 Coral Ranger – Save the ocean, clean beaches, protect sea life.
- 📸 Photographer – Take cool pics of nature and wildlife.
- 📱 Social Media Helper – Post stuff online to spread the word.

🎓 I NEED EXPERIENCE? Nope! We teach you everything. Just bring energy and a love for nature.

⏰ HOW MUCH DO I WORK?
5-6 hours a day, 5 days a week. 2 days OFF. The rest? Chill, explore, snorkel, have fun!

🌱 HOW DO I LIVE?
Eco-friendly! No waste, No light pollution, No sound pollution, minimalisms, protect all live surrounding, respect nature, share love, keeping good vibes, live like family & live simply.

🎉 WHY JOIN?
- Help the planet
- Meet cool people
- Learn new skills
- Have the best adventure ever

Activities & Shift

If you love talking to people, sharing cool facts, and keeping things organized, this role is for you! Here’s what you’ll do:

📢 1. Greet Visitors – Smile, say hi, and help people feel welcome.
🗺 2. Give Directions – Show people where to go and what to do.
🐠 3. Share Fun Facts – Teach visitors about nature, conservation, and wildlife.
📞 4. Answer Questions – Help with FAQs in person, by phone, or online.
📲 5. Social Media Help – Take photos, post updates, and spread the word.
🎤 6. Assist in Tours & Talks – Help with guided tours and events.
📝 7. Keep Things Organized – Maintain brochures, maps, and info boards. Up keep the centre clean & tidy.
📊 8. Collect Visitor Feedback – Get reviews and suggestions for improvement.
🚨 9. Help in Emergencies – Know what to do if someone needs help.
🌱 10. Promote Sustainability – Encourage visitors to respect nature and follow eco-friendly rules.

It’s an easy and fun way to help while meeting new people! 😃

Rules

1️⃣ Be Friendly & Welcoming😊 – Greet every visitor with a smile! You’re the first impression of the place.

2️⃣ Know Your Stuff 📚 – Learn about the centre, its activities, and key facts about nature & conservation.

3️⃣ Give Clear Information 🗺 – Help people understand directions, rules, and things to do without confusing them.

4️⃣ Stay Professional 👔 – Be polite, patient, and helpful, even if someone is being difficult.

5️⃣ Keep Things Organized 📝 – Make sure brochures, maps, and signs are tidy and up-to-date.

6️⃣ Answer Questions Clearly ❓ – If you don’t know the answer, find someone who does. Never guess!

7️⃣ Help with Emergencies 🚨 – Know safety procedures and who to call if something goes wrong.

8️⃣ Respect Nature 🌱 – Encourage visitors to be eco-friendly and follow conservation rules.

9️⃣ Stay Positive & Energetic ⚡ – Your enthusiasm makes the place more fun and inviting!

🔟 Have Fun! 🎉 – Enjoy the experience, learn new things, and make a difference.

Easy, right? Just be helpful, kind, and love nature! 🌍💙