Graffiti at The One Hostel Cat Ba

Australia

5

Had an amazing experience volunteering here! Amazing staff and so many incredible moments working with everyone. They are very welcoming, extremely helpful and accommodating to whatever you need within the hostel and personal needs. I would 100% recommend this experience and hostel to anyone looking to visit the hostel and volunteering here, you will have the most amazing experience meeting the local staff and travellers passing through. Truly felt like a family within even the first week of being here and was a very hard place to say goodbye to!

4 months ago

The One Hostel replied

Hey Connor, thank you so much for the heartfelt review! We're so glad you felt like part of the family—we'll always have a place for you here in Cat Ba!

Best,
The One Hostel Catba Team

Canada

5

I loved my stay at the hostel! the working hours are great and you can meet a lot of travelers which is really nice! pinky was really here for us if we had question, she is really kind and very funny! i recommend this place for volunteering☺️

5 months ago

The One Hostel replied

Hey Flo, thank you so much! We're so happy you enjoyed your time here and connected with other travelers—Pinky will be thrilled to hear your kind words! 😊

Best,
The One Hostel Catba Team

United States

4

My experience with the hostel was a rollercoaster. The management itself is going through a sort of flux at the moment- and communication sometimes lacked. There was a lot of confusion around what is actually supposed to to be recieved as compensation, but the hostel itself ended up rectifying it on the last day. There was a huge issue the last day where i was accused of theft, and the process with working through it we're still sorted. Make sure you review proper expectations with the hosts on your first day, to avoid any negative interactions here.

about 2 months ago

United States

3

A great hostel in the hostel! The rooming is clean and comfortable, restaurant/bar are great, and the location was amazing. Was able to meet a lot of international travelers, and become friends with the local staff. The communication is a work in progress with the managers, so when you arrive try to set clear responsibilities or ways to check in with them throughout your experience! Lots of room to try a lot of different roles in helping a hostel.

3 months ago

The One Hostel replied

Hey Kamila, thanks so much for the thoughtful feedback! We're glad you enjoyed the vibe, the team, and the variety of roles—your note on communication is well taken and we're working on it!

Best,
The One Hostel Catba Team

Australia

2

My time at the hostel was not what I was expecting. The experience provided a chance to take some time to chill in my travels. However, volunteering was not a rewarding experience for me. The job description invited me to “craft coffee” as a volunteer barista, as well as bartending and leading activities for guests. I realised a volunteer's role was to curate a vibe in the lobby of the hostel. Our days were spent hanging out in a hostel, not contributing our time to an appreciative community. The role would suit some travellers needs, but my partner and I called our visit short.

4 months ago

The One Hostel replied

Hi Oliver, thank you for sharing your honest experience. We're sorry it didn’t match your expectations, but we appreciate your feedback and will use it to keep improving the clarity of our volunteer roles. Wishing you all the best on the rest of your travels.

Best,
The One Hostel Catba Team

Australia

2

I had a good experience volunteering at the hostel in the hostel Bay, despite it not being what I expected. I applied for a Barista role, but quickly upon my arrival realised that wasn't the volunteers role at all. Our tasks included creating an upbeat vibe in common areas, communicating with guests and running food. It was a good time to reset, plan future travels and socialise, however I wouldn't say it was a rewarding volunteering experience. the hostel itself was a great place to stay, lots of new traveler's, clean rooms and comfy beds. It just depends what type of volunteering you want.

4 months ago

The One Hostel replied

Hi Holly, thank you for your honest feedback. We're glad you enjoyed the hostel itself and the social atmosphere—your comments about role clarity are noted and we’re working on improving that for future volunteers.

Best,
The One Hostel Catba Team

Australia

2

I was led to believe I'd be working on social media. However, I wasn't provided with the passwords etc until 6 days after I arrived. And then they changed my task. The hours they wanted me to work were all night hours 6-11pm which didn't really suit me. I think the hostel management need to work on their communication with volunteers to show they're committed to a position relationship with their volunteers.

5 months ago

The One Hostel replied

Hi Kylie, thank you for your feedback. We're sorry for the confusion and delay—clearer communication is something we're actively working on to create a better volunteer experience.

Best,
The One Hostel Catba Team

Colombia

5

Un lugar perfecto para relajarse y divertirse. Es muy tranquilo y cómodo, ideal para descansar. Ofrecen clases de yoga que ayudan a recargar energías, y la comida es deliciosa, con bowls saludables que encantan. Además, si quieres socializar, cada noche hay actividades diferentes como Mario Kart, videojuegos, pool y otros juegos que crean un ambiente muy divertido. Puedes elegir entre descansar o unirte a la diversión. ¡Un equilibrio perfecto entre relax y buena onda!

3 months ago

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