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Reception / Housekeeping

4.5
(2 reviews)2

The experience

Guest Assistance: Greet guests warmly upon arrival. Facilitate the check-in and check-out process efficiently. Handle guest inquiries and provide information about the BnB. Address and resolve any guest concerns or escalate them as needed.
Coffee Preparation: Prepare and serve coffee or refreshments as needed(self service). Ensure the coffee station is well-stocked and clean at all times.
Cleaning: Maintain cleanliness and orderliness

What you offer

25 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Get free drinks or beverages.: Drink up! Get free and tasty drinks for yourself.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely

Requirements

Intermediate English or Intermediate English

Between 21 and 50 years old

Welcomes solo volunteers, couples, and partners of volunteers

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

We provide you accommodation minimum stay is 1 month. You volunteer to help in given task to you at 4 hours only a day ( flexible time ) in 5 days. We have coffee supplies and sometimes organize family dinner and we would like you to join us. If you change your mind for example you cancel in the last minute you will pay for your accommodation at discounted rates.

Activities & Shift

Morning & evening shifts ( alternate)

Greet guests warmly upon arrival: Facilitate the check-in and check-out process efficiently. Handle guest inquiries and provide information about the property and amenities. Address and resolve any guest concerns or escalate them as needed.
Coffee Preparation:

Prepare and serve coffee or refreshments as needed. Ensure the coffee station is well-stocked and clean at all times. Just prepare because it is self service

Cleaning and Organization: Maintain cleanliness and orderliness of the front desk and lobby area. Regularly sanitize high-touch surfaces to ensure guest safety. Monitor and replenish supplies as necessary. And keep your bed clean at all times

Rules

Punctuality: Arrive on time for your scheduled shifts or activities. Notify the organizer promptly if you cannot attend.
Professionalism: Treat everyone with respect, kindness, and courtesy, maintaining a positive and inclusive attitude.
Responsibility: Complete assigned tasks diligently and ask for help or clarification when needed.
Teamwork: Collaborate and communicate effectively with fellow volunteers and organizers.
Safety: Follow all safety protocols and guidelines to ensure a secure environment for everyone.
Confidentiality: Respect the privacy of the organization, event, and individuals involved.
Cleanliness: Maintain cleanliness in shared spaces and leave areas as you found them.
Accountability: Represent the organization with integrity and act as a role model for others