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VOLUNTEER IN GUATEMALA AS CUSTOMER ASSISTANT/ Voluntariado

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The experience

We look for a volunteer with friendly and customer-focused attitude to assist our customers and boost sales in our shop, welcome and guide Trama's visitors and to keep the shop organized and clean. We need a person with excellent interpersonal and communication skills with multitasking abilities.
Experience in retail or customer service is a plus.

What you offer

15 hours of help per week

Administration: Help with booking systems and payments.

What you get

2 days off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Certificate: Get a certificate of completion after you finish your experience.

Fast Internet Access: High-speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely

Requirements

Fluent English or Fluent Spanish

Over 18 years old

Welcomes solo volunteers, couples, and partners of volunteers

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

By volunteering with us, you'll not only contribute to our mission but also gain hands-on experience in a culturally rich environment. You'll learn about the intricacies of textile production, the importance of fair trade, and the beauty of Guatemalan culture—all while enjoying the warmth of our community.

This role and our location in Xela, also offers and excellent oppurtunity for volunteers to Learn or Improve Spanish Skills.
We encourage you to practice spanish with our team and immerse yourself in the language through daily interactions.

Activities & Shift

3 hours of work from Monday- Friday, usually 2:00- 5:00 pm.

Rules

The minimum time to stay with us is a month. Volunteers are expected to commit to the agreed-upon schedule and duration of their stay. If circumstances change, communicate as soon as possible.

Maintain a positive and respectful attitude towards staff, fellow volunteers, and visitors.

Be open and respectful of local customs, traditions, and the cultural background of the community. Engage with an open mind and willingness to learn.

Arrive on time for scheduled shifts and activities. If late or unable to attend, notify the Volunteer Manager in advance.

Parties, smoking, drugs and unrespectful vocabulary are not allowed to use or misconducted in our facilities.

When staying at our place, you are allowed to bring people to visit but not to stay at Trama Textiles, unless they mean to stay with us.