Guest Experience Host – Front Desk Receptionist

Spain

2

I would not recommend this hostel. The location its nice, however they still have room for improvement. While we were there, there were three robberies and a random person tried to get into our room in the middle of the night. Also you are not considered an extra help but almost a worker. They are short staffed so they use this platform to get extra workers. If you do extra hours you get payed tho. They will make you clean the other hotel the own and the atmosphere in the hotel is far from nice.

about 1 year ago

Spain

1

The experience is not what you expect as a volunteer, since you are treated more as a worker. You are not an extra support, for example you can be the responsible for the cleaning of the full hostel. They try that you make extra hours all the time. It is true that you can get paid for them and if you say no, they will not force you to work, but it is uncomfortable that you have to establish limits all the times they ask you for help. Also, there were 3 thefts in the hostel during my stay and they will try that you do the cleaning of another hotel in which the environment is not nice at all.

about 1 year ago

Chile

3

My experience at the hostel let me to meet beautiful people that I worked with and to get to know Bruges. Charlotte as the host was always comprehensive, even thought there was some things that were out of her hands. There were some factors that made my feeling towards the hostel a little bittersweet. Factors such as the safety(2 occasions of robberies in the office at night), the poor organization of schedules(some weeks there were 2 changes of the schedule for the same week), and as a volunteer I thought that we had many responsibilities and were sometimes when everything depended on one of us.

about 1 year ago

Mexico

3

The hostel staff is incredible! Charlotte, Gustavo, Roksana, and Pepijn are phenomenal! They made me feel at home and were truly wonderful. Charlotte, the manager, was always attentive, even during her holidays. However, the owner relies heavily on volunteers, giving us significant responsibilities with little support. Security was compromised, and there were two break-ins during my stay. Despite the challenges, I stayed because of the amazing staff and the incredible connection with my friends. Charlotte and the team made my experience worthwhile, though the owner has a lot to improve.

about 1 year ago

Argentina

5

Realmente superó mis expectativas este voluntariado!!! 10/10 puntos, conecte con mucha gente, me divertí y me voy con muchos amigos y personas importantes!! Verdaderamente volvería a elegir y realizar este voluntariado, lo recomiendo a toda persona que quiere venir a pasar tiempo a Bélgica con ganas de trabajar 🥹🩷 Nos estamos viendo

about 1 month ago

Mirela replied

It was our pleasure! We miss you!

Argentina

5

Eternamente agradecida a todo el equipo del hostel, un hogar lejos de casa, una familia en brujas para siempre. Experiencia única en la que pude conocer gente de todas partes, construir nuevos vínculos y mejorar mi idioma inglés. Sumamente flexibles con los días libres. Me tocó trabajar en el bar y fue sumamente divertido, lo super recomiendo para personas con buena onda, ganas de construir amistades y ganas de pasarlo bien. Sin dudas, ojalá pueda volver :)

about 1 month ago

Mirela replied

It was our pleasure! We miss you!

Argentina

5

Estuve más de un mes en el hostel, tuve la suerte de encontrarme con un buen equipo de voluntarios de inicio a fin, fui a trabajar de housekeeping, trabajo duro, pero se compensaba siempre al final del día hahah Gracias al equipo Gustavo, Leo, Mirela, Anil, todos. Recomiendo esta experiencia, además Brujas es hermoso, sin duda volveré a la ciudad en el futuro! Un abrazo y éxitos !

about 1 month ago

Mirela replied

We will miss you! Good luck in all the other experiences!

Argentina

5

Me encantó ser parte de este voluntariado. Es ideal para socializar y conocer gente de todas partes del mundo. Todo el staff del hostel es amable y súper atentos. Recomiendo al 100% <3

9 months ago

Brazil

5

Foi uma experiência muito positiva. Me permitiu ter um crescimento pessoal e agregou algo muito positivo na minha vida. Foi desafiador perder o medo de errar ao falar inglês, mas foi muito necessário e libertador.. Com certeza me impactou de uma forma boa. O lugar é confortável e acolhedor, e muito bem localizado. Fiz amigos, conheci pessoas maravilhosas e tive momentos incríveis. Sempre vou lembrar com muito carinho dessa experiência, e espero voltar em alguma outra oportunidade. Gratidão por tudo que vivi ❤️

11 months ago

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