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Be the Protagonist of Stays Be Our Guest Relations Officer! :) 💫

4.5
(6 reviews)6

The experience

We are looking for a passionate Guest Relations Officer (GRO) who will be the heart and soul of our resort, ensuring that every stay is not only enjoyable, but truly memorable!

If you have the enthusiasm, the ability to create extraordinary experiences and the dedication to make every guest feel special, this is your chance to shine and transform every stay into an unforgettable experience! 🌟🏨

What you offer

25 hours of help per week

Tour Guide: Organize and lead tours around the city.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

Gardening: Help grow plants and cultivate gardens

What you get

2 days off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Free Laundry: You can use our laundry room freely.

Free Hiking Tours: We’ll take you on excursions and hikes around town. For free!

Certificate: Get a certificate of completion after you finish your experience.

Basic Internet Access: Basic speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely

Requirements

Fluent English

Between 20 and 38 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

At our resort, we offer a variety of cultural exchange opportunities designed to immerse guests in the local culture and provide enriching experiences. These activities include:

1. Cultural Tours
2. Traditional Workshops
3.Cultural Performances
4. Jungle activities
5. Local Cuisine Experiences
6. Community Engagement
7. Storytelling Sessions
These cultural exchange activities are designed to foster a deeper understanding and appreciation of the local culture, making the stay at our resort a more enriching and memorable experience for all our guests.

Activities & Shift

4-5 hours, 5 days a week

a pleasant and memorable stay. Their primary responsibilities include greeting and welcoming guests.
Handling inquiries and complaints.
Providing information.
Coordinating services.
Enhancing the Guest Experience.
Maintaining records.
Liaising with other departments
Overall, the GRO is critical to ensuring that guests have a seamless and enjoyable stay at the resort.

Rules

At our resort, we provide comfortable and convenient accommodations for a Guest Relations Officer (GRO), as well as three meals per day with a team member. Details are as follows:
Accommodation: Standard. Staff Rooms:
Location: Situated in the staff housing area, close to the main resort facilities and easily accessible.
Amenities:
Comfortable single and twin beds.
Air conditioning and a ceiling fan.
En-suite bathroom with a shower and basic toiletries.
Wardrobe and storage areas.
Desk and chair for administrative tasks.
High-speed Wi-Fi connectivity.
Basic kitchen appliances include an electric kettle.

Additional benefits include complimentary laundry services for both staff uniforms and personal clothing.
Professional Development: The resort provides opportunities for training and career advancement.