South American replied
Thank you for your comment, different from what you wrote in our certificate, which was a very good comment.
I always responded on time, acknowledged all communication on time and of course, you lived in Quito because you definitely decided to.
There were several proposals, the correct and correct decision to have was due to your own determinism.
How sad this comment is, it is regrettable. It goes against what we thanked you for your volunteering, we did give you an excellent review, because it truly deserved it.
But I cannot change my point of view regarding the things you communicate, which are 80% not true. I thank you.