Join our team at a centrally located Frankfurt hostel!

4.5

(38 reviews)38

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The experience

We need volunteers for breakfast shifts, barkeeping, reception assistance, cleanliness, and night shifts. Our dynamic and youthful team values respect. If you're enthusiastic about work, apply now! Enjoy a daily breakfast buffet and accommodation in a 4-bed dorm. Join us for a fulfilling experience in the heart of Frankfurt!

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What you offer

25 hours of help per week

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Reception: Help with check-ins, check-outs and guest assistance.

Bartending: Make and serve drinks and help maintain the beverages inventory.

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What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Get free drinks or beverages.: Drink up! Get free and tasty drinks for yourself.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

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Requirements

Beginner English or Beginner German

Welcomes solo volunteers, couples, and partners of volunteers

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What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Program Details

Our program invites volunteers to commit to five days a week, working five hours per day. Assignments are tailored based on individual skills and availability, ensuring a fulfilling and impactful experience. Join us in contributing to the lively atmosphere of our hostel .

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Activities & Shift

1. **Breakfast Shift:**
Welcome guests to the breakfast area, check buffet payments, engage in conversations with guests, gather reviews using a tablet, maintain clean tables, and assist guests with any inquiries.

2. **Reception:**
Warmly welcome guests, provide assistance with inquiries, support the receptionist in various tasks, and ensure the cleanliness of reception and public areas.

3. **Barkeeper:**
Expertly prepare and serve drinks and food at the bar, maintain a clean bar area, engage with customers, and create a friendly atmosphere.

4. **Night Shift:**
Assist the receptionist during night shifts, particularly on busy days, ensuring compliance with quiet hours , and contributing to maintaining a smooth and secure environment.

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Rules

**Volunteer Guidelines:**
We are a hostel and hotel with over 700 beds. We provide accommodation for work. Your free time can be arranged as you wish. We receive a lot of applicants; we answer emails once a week. If you need information about the location and the city, please inform yourself via the internet.
Keep your questions job-related.

1. **Police Report:**
All applicants are required to submit a valid police report as part of their application.
This is mandatory, and without it, volunteering cannot be approved.

2. **Respect and Professionalism:**
Maintain a respectful and professional demeanor.

3. **Role Responsibilities:**
Fulfill assigned responsibilities diligently.

4. **Clear Communication:**
Communicate effectively with the team.

5. **Team Collaboration:**
Work collaboratively with the team.

6. **Guest Interaction:**
Engage with guests positively.

7. **Adherence to Policies:**
Follow hostel policies and guidelines.

8. **Confidentiality:**
Respect guest privacy and maintain confidentiality.