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Join our hostel team as a receptionist!

5.0
(66 reviews)66

The experience

Welcome guests and assist with check-in procedures.
Be friendly and make friends with our hostel guests.
Provide information about hostel facilities and nearby attractions.
Help maintain cleanliness in common areas.
Support full-time staff with various tasks as needed.
Assist with special events, tours or projects.

What you offer

25 hours of help per week

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Events: Get free entrance for the best events in town.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

Requirements

Intermediate English

Between 18 and 40 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

Travel insurance

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

As a Guest Service Assistant at our hostel, you will play a crucial role in creating a welcoming and comfortable environment for our guests. You will be responsible for providing exceptional customer service, assisting with check-ins and check-outs, and ensuring that our guests have an enjoyable stay.

Activities & Shift

Respond to general inquiries from guests. Work for 5 hours a day, during 7am - 10 pm

Rules

You are not allowed to enter guest rooms.
You are not allowed to take any left behind items. If you found any left behind items, please report to Front Desk crew.
You are not allowed to bring any guests into the restricted area and your room. Your guests are welcome in the lobby area during Front desk hours.