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Welcome guests in paradise – Join our reception team in Cancun!

4.5
(53 reviews)53

The experience

Join our team in Cancún as a Front Desk Receptionist! Help with check-ins, check-outs, and assisting guests to ensure a smooth and welcoming experience. In exchange, you'll receive free accommodation in a vibrant, central location. If you enjoy meeting new people, have great communication skills, and want to be part of a chill and social hostel environment, we’d love to have you!



What you offer

25 hours of help per week

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

Additional fee required

Amount: US$ 50 Per day

Description: A $50 refundable deposit is required, returned after completing all volunteer hours.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Discounts on Parties: Get discounts at nearby parties and clubs.

Discounts on Tours: Get discounts for tours and excursions around town.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

Requirements

Beginner English or Beginner Spanish

Between 20 and 40 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

We’re looking for friendly, responsible, and open-minded volunteers who enjoy meeting people from all over the world. Your main role will be at reception, where a friendly attitude and a welcoming spirit matter most.

We are not a party hostel — it’s a chill, social place where guests and volunteers can connect, share stories, and relax. You’re welcome to go out and explore Cancún’s nightlife, but inside the hostel we keep a calm, friendly vibe.

You’ll join a welcoming international crew and stay in a shared volunteer dorm just a 3-minute walk from the hostel. We provide free accommodation, breakfast, access to our kitchen and common areas, and an inspiring environment to learn, grow, and enjoy the Caribbean lifestyle.

Activities & Shift

The schedule is 5 hours a day, 5 days a week, with two days off to relax and explore Cancún.

Your shifts include typical reception duties like greeting guests, handling check-ins and check-outs, and helping with any questions they might have. It’s the perfect opportunity to meet people from all over the world, share travel stories, and create a friendly vibe at the front desk.

Rules


-Perform small repairs around the hostel (doors, windows, furniture, etc.)
-Help with basic painting and touch-ups where needed
-Assist with minor plumbing tasks (fixing leaks, unclogging drains, replacing faucets)
-Support basic electrical maintenance (changing light bulbs, checking sockets, minor fixes)
-Keep maintenance tools organized and ready to use
-Identify maintenance issues and report bigger problems to management
-Assist in setting up or repairing furniture, appliances, or other facilities
-Help maintain outdoor spaces if needed (small gardening or patio repairs)