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Help behind our reception and cafe/bar

The experience

We are a family run guesthouse/hostel on the shore of Lake Atitlan, Guatemala. A key part of this role is to help meet/greet our guests through the reception desk, handle check ins/outs, help behind the cafe bar, give tours of the property to our guests, help with the running and cleaning of the bar and cafe, and create a welcoming environment for our guests.

What you offer

25 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

Bartending: Make and serve drinks and help maintain the beverages inventory.

What you get

2 days off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Get free drinks or beverages.: Drink up! Get free and tasty drinks for yourself.

Free Events: Get free entrance for the best events in town.

Yoga classes: Take free yoga classes at our place.

Dance classes: Take free dance classes at our place.

Holistic Therapies: You can take part in any of our therapeutic activities for free.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely

Requirements

Intermediate English or Beginner Spanish

Welcomes solo volunteers, couples, and partners of volunteers

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

We currently do worktrade stays in exchange for accommodation (normally shared with one, sometimes two).

The basic hospitality role is a mix of reception/cafe (taking food and drinks orders, making drinks, doing check ins/outs, extensions etc for our room rentals), help with basic housekeeping, giving guests tours of the property on check in, etc. We are also always open/interested in projects that utilize specific skill sets, depending on what needs we have in the moment.

We ask 5 shifts of 5 hours per week, in exchange for accommodation and two meals per day (breakfast and one other meal) from our restaurant every day. If some of the hours end up being more project -type work (gardening, construction, work with the kids, art projects or painting, tech support or marketing, etc etc) then the hours can be split up differently as works best.

Activities & Shift

Reception, cafe and bar work, guest liason, general cleaning of common areas. We are also always open to work-exchanges with different skill sets, and to combining some hospitality with other roles such as gardening, painting, homeschool help, help with art projects, construction, etc etc!