Jiani replied
Hello Martine,
Thank you for your time writing the review.
Many people leave guanico because it is very remote place. There’s nothing and this is not for everyone.
I am sorry that you felt like “crazy behavior or yelling” from me. Please, mention that everyone sees things differently. I did give you lots of critics because bartending / hospitality job is a very demanding job. I have told you and others serveral time. I understand that this job is not for everyone. We do expect people work independently and more confident in their task. We had 3 others volunteers complaining about your working ethics and they decided not to work with you because they needed to do your job. There’s people were professionals in their hospitality field. Additionally, you have never socialized with others workers (Gi**, En** Ma** …) I tried to calm the situation and wanted to keep you in our team. That’s why I kept telling you the things over and over again in order to teach you so you can stay. As I told you that we kept you so long because we like your motivation. I, usually do not tolerate workers, if they didn’t understand their responsibilities after 2 weeks. In the end you stayed 3 months.
We have 6-8 volunteers from different countries and cultures. We aren’t able to satisfy every single one. Differently people also have different perception. I am sorry that you felt in a bad way how I criticize you.
We believe it’s normal to ask for a security deposit ($50) for every volunteer. Because in case they break things we have this covered. Before everyone start the job with us, they need to sign the agreement, which you did! Luckily we did ask a deposit from you, because I didn’t thing it’s fair when you broke our shower in your house, that you didn’t want to pay. I feel really sad that because of this we had an argument in your last 3 days.
You were in my house for 3 months and we got a long most of the time. We have shared many things together. You are an adult of 39 years (no judgment), we believe that you are a person who needs to be able to accept critics. Plus, to accept other people opinions and house rules.
PS: overall, I didn’t have a bad experience with you and you have a received a great review of me. If it’s so bad, you wouldn’t have stayed 3 months with us?
We wish you all the best
Jiani