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Turn Work into Adventure – Make Every Tour Unforgettable!

4.5
(22 reviews)22

The experience

Step into adventure with Pachamama Tours in Antigua!

Help shape unforgettable experiences — manage schedules, send reminders, keep inventory, and share your ideas. Gain hands-on skills, earn a certificate, and join a team that’s more than colleagues — we’re a family that laughs, learns, and grows together.

Ready to make an impact and live the adventure?

What you offer

25 hours of help per week

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Discounts on Tours: Get discounts for tours and excursions around town.

Free Laundry: You can use our laundry room freely.

Free Tours: We’ll take you on tours and rides around town. For free!

Free Hiking Tours: We’ll take you on excursions and hikes around town. For free!

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Certificate: Get a certificate of completion after you finish your experience.

Fast Internet Access: High-speed internet for you to work remotely

Requirements

Between 18 and 50 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

Why Volunteer with Us?

🌍 Make an Impact – We are working on reopening our nonprofit, I AM HOPE GUATEMALA, and we hope volunteers like you will join us next year to help bring it back to life. You’ll also have the chance to develop ideas and help create an ESL program for children in our community.

🏔️ Unforgettable Adventures – Get free or discounted access to incredible tours like Acatenango Volcano!

🤝 Cultural Exchange – Meet travelers from around the world and immerse yourself in Guatemalan life.

🎯 Hands-On Experience – Gain skills in tourism, administration, and social impact work while making a real difference.

Tasks

Assist with tours and guest experiences

Contribute ideas to improve programs and experiences

Support initiatives related to reopening the nonprofit and developing educational programs

You Are

Enthusiastic, reliable, and proactive

Passionate about travel, culture, and community

Comfortable interacting with guests and team members

Eager to learn, help a growing local initiative, and be part of a meaningful experience

Join us and be part of a team that brings adventure, culture, and community together!

This is more than just volunteering — it’s an opportunity to help rebuild a nonprofit, uplift a community, and experience Guatemala like never before.

Activities & Shift

The starting time is at 6:30m.
Activities & Tasks

Tour & Guest Support: Step into the action — assist guides during tours, manage logistics, and help create smooth, unforgettable experiences for every guest.

Customer Interaction: Be the friendly, resourceful point of contact — answer questions, share insights, and make every visitor feel welcome and inspired.

Community & Program Impact: Bring your ideas to life — take photos, contribute creative solutions, and help develop programs, including our upcoming ESL initiative.

General Support: Take on exciting challenges that keep tours running seamlessly and make a real difference in our nonprofit’s reopening and growth.

Rules

All volunteers must commit to:

Be punctual, Be reliable, Be responsible.
Notify us if your availability changes or if you are leaving the organization.
Handle grievances in the proper manner. Participate in training courses as requested. Ask for help when you need it. Support other team members
HOUSE RULES
Excessive alcohol consumption of alcohol is not allowed in the house. No guests are allowed in the hostel without consent. No drugs or weapons are allowed in the house.. Failure to comply with any of these rules will result in termination of your program.

MEALS
Please note that meals are only provided on the days you work. If you have questions please ask the owner directly to negotiate.