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🌍 Volunteer at our tour operator!

4.5
(14 reviews)14

The experience

We’re looking for passionate volunteers to join our hostel and tour agency in the heart of Antigua! Help us with guest relations, reservations, social media, and tour sales—and yes, you’ll get to join our amazing tours too!

What you offer

25 hours of help per week

Kitchen Hand: Help prepare, finish and serve meals.

Tour Guide: Organize and lead tours around the city.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Laundry: You can use our laundry room freely.

Free Tours: We’ll take you on tours and rides around town. For free!

Free Hiking Tours: We’ll take you on excursions and hikes around town. For free!

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Certificate: Get a certificate of completion after you finish your experience.

Fast Internet Access: High-speed internet for you to work remotely

Requirements

Between 18 and 50 years old

Welcomes solo volunteers, couples, and partners of volunteers

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

Why Volunteer with Us?

🌍 Make an Impact – All profits go directly towards restoring our local nonprofit, I AM HOPE GUATEMALA, which is facing difficult challenges. Your support helps us continue empowering children and families in need.
🏔️ Unforgettable Adventures – Get free or discounted access to incredible tours like Acatenango Volcano!
🤝 Cultural Exchange – Meet travelers from around the world and immerse yourself in Guatemalan life.
🎯 Hands-On Experience – Gain skills in hospitality, tourism, and social impact work.

Who We’re Looking For:
✨ Dynamic, empathetic, and committed individuals
🤝 Team players with a positive attitude
🌎 Adventurous travelers eager to make a difference

This is more than just volunteering—it’s an opportunity to help rebuild a nonprofit, uplift a community, and experience Guatemala like never before.

Activities & Shift

The starting time is at 8am.
They are given a tour of the hostels and there is training for them so they can learn how to manage and check in.
The activities to be performed together with the staff are managing reservations, attending to guests, social networking selling our tours and joining our tours!

Rules

All volunteers must commit to:

Be punctual, Be reliable, Be responsible.
Notify us if your availability changes or if you are leaving the organization.
Handle grievances in the proper manner. Participate in training courses as requested. Ask for help when you need it. Support other team members
HOUSE RULES
Excessive alcohol consumption of alcohol is not allowed in the house. No guests are allowed in the hostel without consent. No drugs or weapons are allowed in the hostel.. Failure to comply with any of these rules will result in termination of your program.

MEALS
Please note that meals are only provided on the days you work. If you have questions please ask the owner directly to negotiate.