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Explore, Connect & Grow – Volunteer in Antigua (Tour Operator)

4.5
(15 reviews)15

The experience

Pachamama Tours in Antigua, Guatemala, offers unforgettable experiences while supporting local communities. We create authentic adventures for travelers and help our region grow and thrive.

Your Role

We’re looking for a proactive volunteer to join our team and help bring our tours, meals, and hostel to life. You’ll be part of creating memorable experiences for guests while contributing to a supportive, community-driven environment.

What you offer

25 hours of help per week

Kitchen Hand: Help prepare, finish and serve meals.

Tour Guide: Organize and lead tours around the city.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Laundry: You can use our laundry room freely.

Free Tours: We’ll take you on tours and rides around town. For free!

Free Hiking Tours: We’ll take you on excursions and hikes around town. For free!

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Certificate: Get a certificate of completion after you finish your experience.

Fast Internet Access: High-speed internet for you to work remotely

Requirements

Between 18 and 50 years old

Welcomes solo volunteers, couples, and partners of volunteers

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

Why Volunteer with Us?

🌍 Make an Impact – All profits go directly towards restoring our local nonprofit, I AM HOPE GUATEMALA, which is facing difficult challenges. Your support helps us continue empowering children and families in need.
🏔️ Unforgettable Adventures – Get free or discounted access to incredible tours like Acatenango Volcano!
🤝 Cultural Exchange – Meet travelers from around the world and immerse yourself in Guatemalan life.
🎯 Hands-On Experience – Gain skills in hospitality, tourism, and social impact work.

Tasks
Assist with tours and guest experiences
Help prepare meals for guests and team members 🍲
Support daily hostel tasks: keeping spaces tidy, organized, and welcoming
Contribute ideas to improve customer experiences
Promote our mission of supporting locals and sustainable tourism

You Are
Enthusiastic, reliable, and proactive
Passionate about travel, culture, and community
Comfortable interacting with guests and team members
Eager to learn, help a growing local business, and be part of a meaningful experience

Join us and be part of a team that brings adventure, culture, and community together!

This is more than just volunteering—it’s an opportunity to help rebuild a nonprofit, uplift a community, and experience Guatemala like never before.

Activities & Shift

The starting time is at 7:30m.
Activities & Tasks

Tour Support: Help guides during tours, assist with logistics, and ensure guests have a smooth, enjoyable experience.

Meal Preparation: Assist in preparing meals for guests and team members, from cooking to setting up and cleaning afterward. 🍲

Hostel Tasks: Keep hostel spaces clean, organized, and welcoming; make beds, tidy common areas, and maintain a comfortable environment for guests.

Customer Interaction: Welcome guests, provide information, and assist with any questions or needs.

Community & Marketing Support: Take photos, help share experiences online, or contribute ideas to improve guest experiences.

General Support: Help with any additional tasks that help the team, tours, or hostel run smoothly.

Rules

All volunteers must commit to:

Be punctual, Be reliable, Be responsible.
Notify us if your availability changes or if you are leaving the organization.
Handle grievances in the proper manner. Participate in training courses as requested. Ask for help when you need it. Support other team members
HOUSE RULES
Excessive alcohol consumption of alcohol is not allowed in the house. No guests are allowed in the hostel without consent. No drugs or weapons are allowed in the hostel.. Failure to comply with any of these rules will result in termination of your program.

MEALS
Please note that meals are only provided on the days you work. If you have questions please ask the owner directly to negotiate.