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Help out a small family-run hostel in Rome, Italy

5.0
(10 reviews)10

The experience

2 MONTH COMMITMENT REQUIRED. We need a bilingual extrovert with hospitality experience to help with the smooth running of our small hostel - weekends & holidays are required. Duties include checking in guests, light cleaning, helping & socializing with guests, planning & hosting events. We need outgoing & friendly people who are also professional, responsible and organized.

What you offer

25 hours of help per week

Administration: Help with booking systems and payments.

Party Promoter: Help organise and promote parties and social activities.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Free Laundry: You can use our laundry room freely.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

Requirements

Fluent English

Between 22 and 35 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

We are a small hostel that was started in 1999 by an American couple, Linda & Steve. This position is to help fill the gaps at reception when we or our manager are not around and to socialize with and plan events for our guests. A great candidate for this position is someone bilingual with hospitality experience who is also an extrovert who enjoys meeting and socializing with new people and not just sitting in their room or behind their screen when there are others about. We're NOT a party hostel our vibe is chilled & relaxed but we do want guests to socialize and you would play an important part in that.

Your accommodation is a shared room with one other volunteer in a small studio apartment next to the hostel.

Activities & Shift

1. Reception - checking guests in and all the many procedures that is involved with this

2. Hosting events for our guests and socializing with guests

3. Making sure things are in order, clean, and running well - that guests are not being disruptive.

4. Being around for emergencies - if a guest locks themselves out, if the electricity goes out, etc. 

5. Occasionally we need help outside the hours listed below if we have an appointment, etc. We always ask first. 



Rules

1. You must have your own laptop & smartphone with WhatsApp downloaded & notifications on as that's how we communicate.
2. Please follow our kitchen rules. You must be very careful with the appliances and the area, in general, must be left very clean after use.
3. Non-guests are not allowed. If you have a friend wanting to stay the night we must be notified & they must pay as a guest. We can be flexible with this depending on the circumstances. However, if we discover you have allowed someone to stay the night without our permission or have broken any of our rules, you will be asked to leave immediately.
4. No smoking indoors
5. No pets
6. We ask that you keep clean and tidy both in your appearance as well as your living space.
7. Party people need not apply. We are a no-drama zone.