About the experience in: Kyoto, Japan
United Kingdom
I thoroughly enjoyed my time with the children in the the school. Unfortunately, I left early after one week. When I fell ill, I felt unable to continue while staying in the house. My departure was sudden, and my communication could have been better. However, after expressing my concerns, the manager blocked me, preventing further discussion. Despite being well-equipped, the house was unclean, we would see a mouse most evenings, with mouse droppings appearing in several places (including one of the beds) every day, and dust. The house requires work, which the owner seems unwilling to provide.
over 1 year ago
JCN replied
Dear Ruby,
I would like to reply to some of your claims,
First of all you arent block, since you left the program I had to remove you from the discord like we do to all the previous volunteers, you can still contact me via private message on discord ( we can still communicate )
As for the house, the fact that it was unclean is something that is up to all the volunteers.
Every wednesday we have a meeting after which the volunteers have to clean the house, you could have come to see me if someone wasn’t keeping the house clean which you didnt.
Same for the dust, if volunteer arent cleaning the house where they are living, dust is bound to collect.
We do tell that the house is an old one we are always here if anything is needed or if some repairs are needed but no one mentioned anything.
As for the mouse claim, the house was checked and I kept telling the volunteers to close the windows because the mouses are coming from outside.But also, to not let any food outside of containers since it attracts mice.
The mouse dropping on the bed that you mentioned earlier happened because one of the volunteer left chocolate on her bed while the windows were opened ( I asked the volunteer concerned about it and she explain it to me ).
We are aware that the house is old we are trying to do everything we can to make the living confortable for the volunteers.
This is why a good communications is important between the volunteers and the manager.
I'm sorry that you got sick and that the house wasn't fitting your expectation but during the interview process we go thought all those details about the living situation with volunteers so they dont have any surprise.
We do wish you a fast recovery and all the luck in your future endeavors.
Respectfully