About the experience in: La Paz, Baja California Sur, Mexico
Spain
The staff were friendly and respectful, schedules were honored, and tasks were easy. The place is clean, well located near the center and seafront, and provides soap and shampoo. However, there's no dedicated volunteer room, it's shared with guests. The washing machine is broken, old & with blades so water must be loaded manually, which ruined my new clothes. I also saw cockroaches and ants. No daytime air-conditioning makes it feel like a sauna, and the night AC causes a harsh temperature drop. Breakfast repeats four times a week.
6 days ago
Sergio replied
Dear Gabriela thanks a lot for your review. We appreciate your honesty and comments to set clear expectations for future volunteers. All this you describe above is specified in the volunteer description. We are always honest about our limitations and benefits for volunteers; we base our relationship on communication. We are sorry to find out how you felt about the place here and not while you were with us, when we could have done something about it. Safe travel and good luck