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Front Desk & Guest Support in a Calm Mountain Lodge

5.0
(113 reviews)113

The experience

We’re a small, calm mountain guesthouse near Plav
Main role: guest support & front desk (welcoming hikers, messages, local tips and keeping common areas organized). Second: create relaxed social media content—photos/videos, stories, short reels, captions. Calm vibe, nature around you, 1–2 days off/week. Minimum stay: 3 weeks. Explore mountains, lakes & Peaks of the Balkans in your free time.

What you offer

32 hours of help per week

Kitchen Hand: Help prepare, finish and serve meals.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

Bartending: Make and serve drinks and help maintain the beverages inventory.

What you get

1 day off per week

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Tent: You will sleep in a tent at a camping site.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Free Laundry: You can use our laundry room freely.

Free Tours: We’ll take you on tours and rides around town. For free!

Free Hiking Tours: We’ll take you on excursions and hikes around town. For free!

Get free drinks or beverages.: Drink up! Get free and tasty drinks for yourself.

Pick Up: We will pick you up when you arrive, and take you to our property.

Yoga classes: Take free yoga classes at our place.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

Requirements

Fluent English or Beginner German

Between 18 and 38 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

At our guesthouse we work as a small team with a friendly, respectful atmosphere. We agree together on a weekly schedule (split shifts) depending on guest flow. You’ll get a short onboarding on day 1–2: house routines, guest communication, local tips and how we create simple content. We value reliability, calm communication and teamwork. If something is unclear, we talk early and solve it directly.

Activities & Shift

Typical tasks include:
• Welcoming guests, check-in/out support and answering messages
• Giving local recommendations (hikes, lakes, Peaks of the Balkans logistics)
• Keeping reception/common areas organized and guest-ready
• Helping with simple social media: taking photos/short clips, writing captions, posting stories (no “influencer pressure”)
Shifts are usually split (morning + late afternoon), flexible based on arrivals.

Rules

Be respectful, clean and mindful in shared spaces
• Inform us in advance if you plan an overnight trip
• Follow basic hygiene & food-safety rules in the kitchen
• Keep communication honest: if you’re sick/tired or something doesn’t work, tell us early
We keep it simple: respect, cleanliness and good communication.”