Guest Experience & Operations Assistant

5.0

(9 reviews)9

---

The experience

Join a boutique wilderness lodge in Chilean Patagonia. Help deliver unforgettable guest experiences while building operational systems at an early-stage adventure company.
You’ll coordinate guest logistics, support housekeeping and guides, and help improve systems—all while living on-site surrounded by pristine lakes and forests.
You get: Private room, meals, wifi, 1 days off/week, access to world-class activities

---

What you offer

32 hours of help per week

Kitchen Hand: Help prepare, finish and serve meals.

Housekeeping: Help with changing the bed linens and general housekeeping.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

---

What you get

1 day off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Basic Internet Access: Basic speed internet for you to work remotely

---

Requirements

Fluent English or Intermediate Spanish

Over 30 years old

Welcomes solo volunteers, couples, and partners of volunteers

Be from outside Chile

United States visa or citizenship

Travel insurance

---

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

---

Program Details

Help run a boutique wilderness lodge in Chilean Patagonia. You’ll support guest experiences, coordinate daily logistics, and help build operational systems at an early-stage adventure company. Live on-site surrounded by pristine lakes and ancient forests. Perfect for someone who thrives in startups and loves hospitality.

---

Activities & Shift

Morning: Guest breakfast support, daily briefing, lodge walkthrough
Midday: Coordinate excursions, vendor communication, guest needs
Afternoon: Systems work, documentation, prep for next day
Flexible schedule, ~30 hrs/week, 1 days off. Some days are guest-intensive; others focus on backend operations.

---

Rules

Respect quiet hours (10pm-7am)
• No guests in staff housing without approval
• No smoking indoors
• Maintain cleanliness in shared spaces
• Communicate schedule changes 24hrs in advance
• Treat all guests and staff with professionalism
• Care for lodge equipment and property