Become a part of the hostel family and feel Zagreb ~Housekeeping

Colombie

2

It was a good experience but it's a lot of Work that you have to do in housekeeping, I was thinking that just I have to help but it wasn't like I thought, you have to work a lot doing the beds cleaning vacuum, the accommodation is good, but I think that they can offer at least 3 meals because you really have to work during the day, and another important thing is stef has to improve the way he threats volunteers

il y a 20 jours

Chili

3

The hostel is large and requires support across private and shared rooms, as well as cleaning tasks in common areas such as the kitchen, canteen, and laundry. The building has five floors without an elevator, so the work involves some physical effort. On the positive side, the team is supportive and allows access to food for personal breakfast or breaks. Regarding schedules, it is advisable to clarify shift distribution in advance, as the 5x2 system may involve rotating morning and evening shifts.

il y a 23 jours

Dijana a répondu

Dear Camila,

Thank you so much for your feedback! We truly appreciate your insights, especially as you were such a dedicated volunteer. We will continue working on improving the clarity of task distribution and shift planning, even though schedules and responsibilities are shared with volunteers in advance. We also provide information about the hostel and tasks in advance, so volunteers can decide whether or not they want to join based on that.

Kind regards 💙

Bolivie

2

Unfortunately, we left with a very bad taste in our mouths. Despite high expectations, our volunteer experience was disappointing due to the disrespectful and aggressive behavior of one staff member, which created a toxic environment. We also experienced a situation that made us feel unsafe. ( homeless people were staying and one of them touched me) Because of this, we decided to leave earlier than planned. That said, the organization itself was kind and supportive, and we believe this was a matter of bad luck. Special thanks to Stef and Dijana for their kindness.

il y a environ 1 mois

Brésil

5

The hostel is the perfect place to stay if you're in Zagreb. I was very happy during my stay and would like to thank the entire staff, who were extremely kind and helped me with everything I needed from the first to the last day. I also want to thank all the volunteers who were with me during this time. I learned a lot and will remember this experience forever. I already miss it and hope to come back soon. Hvala.

il y a environ 1 mois

Dijana a répondu

Dear Gabriel,

Thank you from the bottom of our hearts for your words. Having you at Hostel Bureau was an absolute pleasure, your respectful attitude and calm presence stood out from the very beginning. Two things we will remember you by the most. We’re incredibly happy that this experience meant so much to you, just as having you here meant a lot to us. You will always be welcome back, and we truly hope to see you again very soon. Hvala puno 💙

Argentine

5

Hvala to Dijana, Paulo, Stef, Brian and the volunteers Mariana Emiliano y Gabriel that share with me in Zagreb! Everyone was super kind, you have enough time to see the city, location is walking distance to the main spots. But truly the staff is the highlight of this place! Thank you so so so much and I hope to come back and see you again!

il y a 2 mois

Dijana a répondu

Dear Mariana,

So happy to see you had a good time with us! Truly hope to see you once again 😊Take care 💙

Brésil

5

The hostel is a great place to get to know zagreb, the people of croatia and other travelers. I had an excellent experience there, the staff is incredible and the place is very cozy, it has a games room, chill run and laundry, the service has good hours and the staff is very understanding. Besides is near all the atractions. I recomend If you want to meet Zagreb.

il y a 2 mois

Dijana a répondu

Dear Leandro,

Thank you so much for your kind review! We’re really glad you enjoyed your stay, our cozy spaces, and our great location in Zagreb. Our team truly appreciates your words. Thanks for recommending us, and we hope to welcome you back someday! 💙

Canada

5

I had a great time volunteering at the hostel. The staff are welcoming and helpful. The hours were respected and the tasks are easy and straight forward. After you're done working you get lots of free time to explore Zagreb or some surrounding cites/sights. I'd recommend volunteering here and I would come back to volunteer again :)

il y a 3 mois

Dijana a répondu

Dear Reegan,

Thank you for your lovely review! We're glad you felt welcomed, enjoyed the tasks, and had time to explore Zagreb. We appreciate the recommendation and would be happy to have you back anytime! 💙

Colombie

5

Dear the hostel team, I want to thank you for every moment and experience I shared with you. During my time at the hostel and in Zagreb, I learned so much and I'm leaving incredibly happy. Thank you for allowing me to be part of the team. You are all amazing.

il y a 3 mois

Dijana a répondu

Dear Jeyson,

Thank you so much for leaving such a positive review! We are happy to see you left satisfied :) Good luck with your future travels 💙

Colombie

5

It was a fantastic experience. The hostel is beautiful, very spacious, and has all the amenities. Plus, the staff is very friendly and makes you feel right at home.

il y a 3 mois

Dijana a répondu

Dear Luis and Maicol,

Thank you for these super cute words! I hope to see you again at our hostel, you know you are always welcomed 💙

États-Unis

5

The work was simple and straightforward. The staff is kind and helpful, I felt very welcomed

il y a 3 mois

Dijana a répondu

Dear Addison,

Thanks for this short but cute review! Wish you all the best in your future travels :) 💙

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