À propos de l'expérience à : The Hague, Pays-Bas
Pays-Bas
This was not a cultural exchange but a strict housekeeping job. Tasks were intense, and the environment was cold, intimidating, and fear-driven. Many volunteers felt anxious and couldn't speak up. The managers behavior was harsh, and most of the real work was done by scared, unpaid volunteers. I left early due to emotional stress. If you're looking for a warm, flexible experience — please reconsider. This deeply affected me and others in my group. While I understand they have many positive reviews, I believe that fear and pressure may play a big part in that, not everyone feels safe to speak
il y a 6 mois
Cathy a répondu
Hi Mina,
Thank you for your feedback. We’re sorry to hear that you experienced your time with us this way. Our work-and-stay program is indeed meant as an exchange: accommodation in return for helping out in the hostel. This also means we have certain expectations regarding commitment and quality of work, as we are still a hostel/hotel where tasks need to be carried out to a high standard.
To be honest, this is the first time in three years that we’ve encountered such a situation.