Customer Support at The One Hostel Cat Ba

Bélgica

5

My stay at the hostel was great! They were very flexible with the tasks and anything else I wanted! I once did a double shift and they paid me for it! They don't expect too much work, and the atmosphere there is really nice! I definitely recommend volunteering here! There's always other volunteers and they let us distribute tasks amongst ourselves! I was teaching yoga, and I had the flexibility to do whatever I wanted with the classes, including moving them to the roof and starting them slightly later! They are open to feedback and comments and actually implement changes!

hace 8 meses

The One Hostel respondido

Hey Saskia, thank you so much for your kind words! We loved having your energy and yoga sessions on the rooftop—come back anytime to share more good vibes with the crew!

Best,
The One Hostel Catba Team

Reino Unido

5

The hostel and the staff were lovely and the island itself is really beautiful really grateful for my time there thank you💖

hace 8 meses

The One Hostel respondido

Hey Sammi, thanks a lot for the sweet review! We're so glad you enjoyed the hostel and Cat Ba—hope to welcome you back someday! 💖

Best,
The One Hostel Catba Team

Canadá

5

I had a wonderful time volunteering at the hostel. The tasks are enjoyable and the staff are welcoming! Highly recommend if you're looking to meet new people and create life long friendships.

hace 8 meses

The One Hostel respondido

Hey Kenz, thank you for the lovely words! We’re so happy you felt welcomed and made great connections—come back anytime to make more memories!

Best,
The One Hostel Catba Team

Italia

5

I had a great experience in the hostel, the hostel is beautiful and clean, the staff is amazing and super welcoming. The hours and tasks are really fair and I had fun interacting with the guests and helping with organising events. Really recommend!

hace 9 meses

The One Hostel respondido

Hey Matilde, thank you so much for the kind words and for your help with social media! We're glad you enjoyed the vibe, the events, and our awesome team—come back anytime for more fun with us!

Best,
The One Hostel Catba Team

Canadá

5

My experience at the hostel was incredible! Pink was amazing and super accommodating to everything us volunteers needed. This hostel was a good way to meet locals as well as fellow travellers. Highly recommend spending some time here if you're looking to volunteer in the hostel!

hace 9 meses

The One Hostel respondido

Hey Allison, thank you so much! We're thrilled you had an incredible time and that Pink could make your stay extra special—come back anytime for more connections and good times!

Best,
The One Hostel Catba Team

India

5

This was my first volunteering experience and it has been an unbelievable journey of self-improvement and building social connections while learning new skills. The hosts and other volunteers treated me like family and it was hard to say goodbye to other volunteers. There was so much flexibility in roles and I am grateful for giving me the opportunity to contribute a little in every role and learn a variety of new skills. I would recommend volunteering here to everyone!

hace 9 meses

The One Hostel respondido

Hey Sahaj, thank you for the beautiful words! We're so happy your first volunteering experience was meaningful and full of growth—you're always welcome back to our little family!

Best,
The One Hostel Catba Team

Australia

5

Had an amazing experience volunteering here! Amazing staff and so many incredible moments working with everyone. They are very welcoming, extremely helpful and accommodating to whatever you need within the hostel and personal needs. I would 100% recommend this experience and hostel to anyone looking to visit the hostel and volunteering here, you will have the most amazing experience meeting the local staff and travellers passing through. Truly felt like a family within even the first week of being here and was a very hard place to say goodbye to!

hace 9 meses

The One Hostel respondido

Hey Connor, thank you so much for the heartfelt review! We're so glad you felt like part of the family—we'll always have a place for you here in Cat Ba!

Best,
The One Hostel Catba Team

Canadá

5

I loved my stay at the hostel! the working hours are great and you can meet a lot of travelers which is really nice! pinky was really here for us if we had question, she is really kind and very funny! i recommend this place for volunteering☺️

hace 10 meses

The One Hostel respondido

Hey Flo, thank you so much! We're so happy you enjoyed your time here and connected with other travelers—Pinky will be thrilled to hear your kind words! 😊

Best,
The One Hostel Catba Team

Estados Unidos

4

It's a new hostel with a brand new staff as we arrived so growing pains are there but the hours are simple and the discount on food and drinks is more than enough if you decide to eat in. The location is the absolute best part as it's close to three different beaches and so many restaurants and lastly the big market is like 7 mins away. During busy season this place will be great and during slow season you just have to find ways to do things. In the end it's a good “new” hostel and will only get better so if you have a few weeks to spare check it out

hace 3 meses

Estados Unidos

4

Really liked this hostel! Came during slow season so the work was slightly different than expected but still good. Staff and volunteers were great and could easily communicate changes and thoughts to them:) Beds were comfy, rooms were a tad small and cleaning was not regular (needed to be requested) but still good!!!

hace 3 meses

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