Female Housekeeping volunteer in London

Brasil

3

The positive points of this volunteering are the great location, comfortable room and the meal is delicious. :) However, this volunteering is for those who like to work hard. The cleaning work is a lot, and you have to go up and down several stairs at all times, sometimes carrying cleaning supplies. There are 7 kitchens, and several bedrooms and bathrooms. There is also not much interaction with guests, and it is difficult to practice the language.

hace casi 2 años

Railton respondido

Hello Joao,

We want to express our gratitude for sharing your feedback with us, and we highly value the insights you've provided about your recent stay at our hostel. We acknowledge that our establishment primarily caters to long-term residents, which can result in a social atmosphere that may not be as lively as that of a typical backpacker hostel. However, it's worth noting that we currently have 9 volunteers who are eager to socialize and frequently organize events, though unfortunately, your stay was not long enough for you to attend any of these gatherings.

Regarding our cleaning procedures, we prioritize maintaining a balanced workload and encourage efficient work methods rather than excessive effort. This approach is in line with the training our staff provides to all volunteers during their induction day. Cleaning appliances are conveniently located in cleaning cupboards on each floor for easy access.

We'd like to clarify that all the information you mentioned, such as working days, the presence of stairs, and the type of residents, was clearly outlined in the Worldpacker Ad and discussed during the interview process. To ensure a better match in future positions, we recommend thoroughly reviewing and understanding the details provided.

Wishing you the very best in your upcoming adventures!

Best regards,

Sana

Colombia

4

In general, it's okay ! This is not a backpacker hostel ! Forget about meeting new people every day! This property is a resident house. People stay for longer and they don't respect you sometimes, the cleaning 🧹🧼 is okay ( Please don't kill yourself working hard, work smart ) You will hate the doors or the stairs. Never in my life have I opened so many doors as here. English culture! To be honest! It should be 5 days working, not 6 ! You won't have time to go to another city and explore ! You will be here in London for 37 days ! So I think 6 days is too much ! You overpay your stay here.

hace 2 años

Railton respondido

Hello Miller,

Thank you for your feedback, and we appreciate your insights about your stay at our hostel. We understand that our property caters to long-term residents, and the social atmosphere may not be as lively as a backpacker hostel. However, We have 9 volunteers looking to socialise and they often organise events. Regarding cleaning, we prioritize a balanced workload and encourage working smartly rather than excessively, by following the training our staff gives to all volunteers on the induction day. As for the doors, they are necessary for fire safety and are in compliance with UK regulations.

We want to clarify that all this information, including the working days, no stairs and type of residents, was provided in the Worldpacker Ad and discussed during the interview. Many of our volunteers have managed to explore London and beyond during their free time.
We suggest thoroughly reading and understanding future positions to ensure the best fit.

Thank you for being part of our team.

Best of luck in your future Adventures!

Kind Regards,

Sana

Estados Unidos

4

This was my first Worldpackers experience and I could not have asked for a better host! The staff was always straight forward and clear with the tasks and hour requirements and always kept to their word. The tasks were usually simple and we had plenty of time every day to see London thanks to the hostel's central location. I would definitely recommend this to anyone interested in seeing as much of London as possible.

hace más de 2 años

Railton respondido

Hi Dan!

We hope you are doing well and thank you for taking the time to share your feedback!
We are glad to hear that you enjoyed your stay with us as much as we enjoyed hosting you! Thank you for choosing us for your first volunteer experience, and hopefully will be much more in the future!

We would like to wish you the best in your future endeavours!

Kind Regards

Isabel
Assistant Manager
Railton House

Alemania

4

Both hosts and other volunteers made me feel very welcome and I was comfortable from day 1. It was easy to get along with the people. The given tasks were easy to understand and if you needed help or had any questions they helped you right away. The working hours weren't long so you had more than enough time to explore the area. Over all would recommend :)

hace más de 2 años

Railton respondido

Hi Veronika!

Thank you so much for leaving such a lovely review.

Hosting you have been a fantastic experience for us too, and we already miss you!!! We would like to wish you the best in your future trips and projects and remember that we would love to welcome you again at Railton House in the future!!!

Thank you again for choosing us for your volunteer experience and for being such an amazing volunteer!

Kind Regards

Isabel
Railton House Management

Australia

5

It was a very relaxed environment, easy to get along with the Staff and Volunteers, also having a laugh and work in good cohesion. They are flexible if you have something on and happy to listen! Would recommend

hace casi 3 años

Railton respondido

Hi Charles!

Thank you for taking the time to give your feedback!

Is been a pleasure to host you and we hope this will not be your last time volunteering with us!

Thank you again for choosing us for your volunteer experience and for being such an amazing volunteer!

Kind Regards

Isabel

Brasil

5

It was my first voluntary exchange and I couldn't find a better place. We receive good food and a nice room in a place super central in London in exchange of some hours of easy work. Isabel, Franco and Sana are great and understandable. The voluntary team were amazing as well. the hostel is the right place to improve your English, meet amazing people, get in touch with different cultures since there are residents from all over the world and also wander in this incredible city with less costs!

hace casi 3 años

Railton respondido

Hi Fernanda,

Thank you so much for your lovely review!

We are happy that we helped you to create lovely memories and that you enjoyed our hostel, team, and facilities.
It Has been nice hosting you and we will be happy to welcome you again in the future if you want to return. Meanwhile, we wish you the best in your future endeavour.

We are glad that you choose us for your volunteer experience in London!

Best Regards

Sana

España

5

Since my first day at the hostel I already felt like at home. Franco, Isabel and Sana are the ones who will be giving you support all the time! They are empathetic and patient persons, but also lovely and kind. I can say that the volunteers that I have met at the hostel are my friends today! and the experience I have had is, without a doubt, one of the best in my life! the hostel feels like a second home.

hace casi 3 años

Railton respondido

Hi Sofia,

Thank you so much for your lovely review!

We are happy that we delivered that feeling and helped you to create nice memories.
Is been nice to host you and we will be happy to welcome you again in the future if you wanted to return. In the mind time, we wish you the best in your future endeavour.

We are glad that you choose us for your first volunteer experience!

Best Regards

Isabel
Railton House Management

Brasil

5

My experience at the hostel was perfect. The staff was extremely kind and helpful, we had support to perform all the working tasks requested, the room provided for the volunteer team was lovely, and the location is perfect - especially if you intend to visit the main London touristic attractions. I had a great time volunteering with them, have learned so much and have made friends that I will take for life. I think everybody should experience it!!

hace casi 3 años

Railton respondido

Hi Samara,

thank you so much for leaving such a nice review.

Hosting you have been an amazing experience for us too, and we already miss you!!!

We are glad you made friends for life and you enjoyed staying with us!!

We wish you the best in your future trips and projects and remember that we would love to welcome you again at Railton House in the future!!!

Thank you again for choosing us for your volunteer experience and for being such an amazing volunteer!

Kind Regards

Sana

Estados Unidos

5

The hostel is an absolutely incredible exchange to experience to visit London. It was easy to navigate, the staff were very kind, tasks were agreed upon everyday and adjustments could be made if issues came up. The hostel is right in the center of Westminster, walking distance from 2 tube stations and a 24hour Bus stop. Not only were we close to major locations such as Kensington Palace in Hyde Park and Buckingham Palace, there are plenty of interesting areas and local shops that make it easy to get anything you may need. Perfect location if you've never been to London and want to explore!

hace casi 3 años

Railton respondido

Hi Elyott,

thank you so much for leaving such a lovely review.
Hosting you have been a fantastic experience for us too, and we already miss you!!! We loved the painting you created for us!!
We are glad you enjoyed your stay with us and you managed to achieve the goals for which you were in England!
We wish you the best in your future trips and projects and remember that we would love to welcome you again at Railton House in the future!!! Thank you again for choosing us for your volunteer experience and for being such an amazing volunteer!
Kind Regards
Sana

Portugal

5

Simply incredible. If you are looking for an intense experience where you can meet people from all over the world, have fun and still feel like you are part of a family: this is the ideal place. The residence has a fantastic and visibly genuine team that will always be at your disposal to help you (even if you don't have any experience). Plus, it's located in one of the best central areas of the city. As my first volunteering experience I couldn't be happier to have chosen this place.

hace casi 3 años

Railton respondido

Hi Tiago!

We hope you are well and thank you for the lovely review!

We miss you already and we are glad that you are now part of the Railton's family! We will be happy to welcome you again in the future if you wanted to return. In the mind time, we wish you the best in your future endeavour.

Thank you for choosing us for your first volunteer experience. :)
Kind Regards

Isabel
Railton House Management

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