We need an extra help at reception in an amazing hostel in Sicily!

Australia

5

I had so much fun at the hostel! the hostel and Graziella are extremely friendly and made sure to make this a home away from home (they even helped celebrate my birthday with cake and drinks). The location of the hostel is awesome, extremely close to the beach. The work is easy and the volunteers made the experience great. There weren't a lot of volunteers/guests towards the end of my stay, as it was low season. Overall I recommend :) grazie mille the hostel!

hace casi 2 años

Gianfranco respondido

Thanks for everything Noee :)

Eslovenia

4

Working in the hostel was interesting, easy. The shifts were very quiet since I worked in September (off season). You learn all the reception work very wast since it isn't a rocket science. Had lots of fun with other volunteers. the hostel and Graziella are amaizing people. Thank you for the opportunity.

hace casi 2 años

Gianfranco respondido

Thank you Ziva, your help was fundamental :)

Hungría

4

I had a great time in the hostel but it was mostly because of the other staff members . Because we had many volunteers some of them had to live in an apartman (like me) and only 4 volnteers could live in the hostel. The apartman is not bad but inconvinent because you have to walk 15 minutes to eat, work, cook, etc. When I moved to the hostel I liked the living situation better. Overall loved the hostel, Graziella is great, felt like she is a mother of the hostel. Also the hostel was nice, but mostly he was not at the hostel. Also the other volunteers made a hostel like a big family

hace 2 años

Gianfranco respondido

Thank you Dominika, we wish you the best xx

Australia

4

My time at the hostel was wonderful! The work was fairly easy and although there is no permanent training manager, we all help each other. In August, peak season, there were plenty of fun volunteers and guests although they do accept travelling school groups. I was in the apartment and loved the space - close to the good supermarket too. I really enjoyed speaking Italian with Graziella and I would recommend being able to speak (or at least understand) Italian if you work here - it will make for easier communication. Grazie mille per tutto Graziella and the hostel, spero che ci vediamo presto 🤗

hace 2 años

Gianfranco respondido

Thank you Olivia, we wish you the best!! xx

Estados Unidos

4

I had an amazing time at the hostel! The work was not too difficult and laid back most of the time. You spend a lot of time in the common area with the other volunteers and guests; it was very social while I was there during the peak period. Graziella and the hostel really do their best but sometimes communication was lacking due to the language barrier. I was put in an apartment a 15 minute walk away from the hostel, which for me wasn't bad for me. Overall, the other people really made this stay amazing for me. Thank you!!

hace 2 años

Gianfranco respondido

Hello Lauren :)
Thank you for your help, we really appreciated it.
Wish you the best xx

Brasil

3

My experience wasn't that great, I have good moments there but only because the others volunteers. The surroundings of the hostel is good, with one bus you're in Taormina or other places. In my opinion the dynamic of work and the owner are disorganized. They try do the best, but volunteer there is very stressful, looks like a real job but don't worth! I stay in a apartment 15 minutos walk from the hostel and you need go to de hostel for everything, walking in Sicily in 40 degrees wasn't a pleasure experience. Otherwise the breakfast is poor, isn't a real meal.

hace 2 años

Canadá

3

The hostel and Grazie are so nice but they live off site. This means that when people ring the doorbell in the middle of the night or need help when you aren't working you are still responsible to help as there is no one else there. Also, I was there three weeks so should have had two days off. I only ended up with two days off because they counted my travel day as a day off. Finally, it can get very lonely. Despite being told that there would be other volunteers, I was the only one. The hostel itself is very nice and cozy and the beach town is also nice. Thank you the hostel for welcoming me!

hace más de 2 años

Gianfranco respondido

Hello Grace and thank you for your help!
Other volunteers were supposed to work at the hostel with you but eventually they cancelled their stay and you can imagine that it is difficult to find a substitute in a short span of time.

Canadá

5

I had a great time at the hostel, the tasks were easy, only had to do the check-ins and keeping the common areas clean. The hostel is super well located, at walking distance of everything, beach, food, bus station.. Also the owners were welcoming and so kind. Sicily is beautiful and this volunteering is a great way to explore it, I totally recommend it!

hace casi 3 años

Irlanda

3

Overall I had a really good experience at the hostel. This was my first time working in a hostel and after a week I felt I understood how a hostel functions. But this came from a lot of 'learning on the job'. There is no training provided which can lead to disagreements with the hosts if communication isn't clear and respectful. I never had issues with this but other volunteers were often unhappy with the way they were spoken to, including being scolded in front of guests. Despite all this I had no big issues here, I learned a lot and had a great time speaking Italian with Graziella.

hace 3 años

Gianfranco respondido

Hello Brian and thanks for your review.
Your help at the hostel was fundamental to go through the season.
Unfortunately, this was a very complicated season for us due to personal problems as well, and we thank you for being comprehensive. We thank you for your feedback and we will make sure your suggestions will be heard and put in place. It was very nice meeting you and we hope to see you soon!

Estados Unidos

3

The hostel the owner means well. But he put me up in an apt 20 minutes from the hostel with no hot water or wifi, and refused to let me stay at the hostel even tho no one told me that would be the case. He is very inflexible and doesn't train the volunteers yet gets mad at them when they don't do things he never said to do. It's very empty not too many guests and disorganised. That being said he means well and is a lovely man. It's not in Taormina very far from “life”. If you don't care it's a lovely place to go and go beaching for a while but that got boring for me so I left.

hace 3 años

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