Veslava
Russia
Sometimes confilct forms quick and can't be avoided. This course highlights that avoidance is not key. Key is being open to continue collaboration and make a compromise&solution together, so collaboration can go on! Emphaty and active listening are excellent tools highlighted in the video!
For me, personally, communication and continous feedback is most comfortable ways to make sure all parties are having the best experience!
Share how you view the situation and be open to listen to the other side: Take a moment to ask how the other person saw it!
hace 11 meses