Liquid Legend and Life of the Party
Das Erlebnis
La Fortaleza values personality and passion over experience. We're seeking a vibrant social superstar ready the bring high energy and good vibes to our guests. If you’re the type of legend that becomes an animal at night, then this is for you!
Was Sie anbieten
25 Stunden Hilfe pro Woche
Reiseführer:
Organisation und Führung von Touren durch die Stadt.
Party-Promoter:
Hilfe bei der Organisation und Promotion von Partys und sozialen Aktivitäten.
Barkeeper:
Mixe und serviere Getränke und hilf bei der Verwaltung des Getränkebestands.
Was Sie bekommen
2 freie Tage pro Woche
Team dorm:
Du bekommst ein Bett in einem Gemeinschaftszimmer, was bedeutet, dass du dir den Raum mit anderen Personen teilst.
Frühstück:
Du hast Anspruch auf ein kostenloses Frühstück an jedem Tag deines Aufenthalts.
Rabatte auf Getränke:
Erhalte Rabatte für Getränke aus unserer Bar.
Rabatte auf Touren:
Erhalte Rabatte für Touren und Ausflüge in der Stadt.
Nutze unsere ausgestattete Küche:
Nutze gerne unsere Küche und bereite dein eigenes leckeres Essen zu.
Schneller Internetzugang:
Hochgeschwindigkeits-Internet, damit du remote arbeiten kannst
Anforderungen
Mittelstufe Englisch oder Mittelstufe Spanisch
Über 18 Jahre alt
Empfängt Einzelreisende, Paare und Partner von Freiwilligen
Was nicht inbegriffen ist
Flüge, Reiseversicherung, interne Transportmittel und Visum
Programmdetails
Immerse yourself in the buzzing energy of our hostel while learning and honing your skills as a master of drinks. Our Liquid Legends serve a vital role in our hostel, and that is to quench thirsts.
Fancy showcasing your flair? Help us introduce cocktail-making classes to add even more excitement!
Come be the hype of the night!
Aktivitäten & Schichten
Evening Shift (6pm - 10pm)
- Unleash the party animal within
- Host / assist with social events and happy hours
Pre Shift:
Set the bar - Inventory and restocking applying FIFO and LIFO processes
Preparing garnishes - limes, lemons, fruits, etc
During Shift:
Welcoming each and every guest as to create a bond then taking drink order
Mixing / serving drinks
Cash and card handling
Responsible service of alcohol - do not serve intoxicated guests
Continuous cleaning - wiping tables, washing glasses, disposing empty bottles
Handling customer complaints with focus on positive experience
Coordinate your skills and ability in the best area relative to the team
Post Shift:
Cleaning the bar (surfaces, trash, washing tools)
Closing register and placing cash box in safe
Writing down any issues in the night including near accidents
Review notes for improvements and upcoming events
Bar team discussion where you can have a drink and chill out
Note:
The bar can promote tips, this is to be shared across the hostel with 70% going to those working between 6pm and close including those on reception. The remaining is to be split with the hostel and will be used for social events/ rewards/ recognition.
Regeln
Customer Service
1.1 Show respect and patience to guests at all times
1.2 Staff may consume three drinks while on shift. Intoxication will result in termination of our partnership. If you feel at risk, you may step away from the bar and replace yourself without penalty.
1.03 Prioritise your safety then all hazards and risks such as spills, broken glass, slippery surfaces, drunk and disorderly, etc
Operations
2.1 Handle cash transactions professionally
-Payment first, product second
-Count and verify cash in front of guest
2.2 Control Inventory and report with excel spreadsheet
2.3 Clean premise on close (chairs, cushions, toilets, floor, glass, etc)
2.4 Open communication - Identify and communicate all issues including lack of confidence or uncertainties. We are problem solving oriented and always look to improve
Hygiene and Dress
3.1 Maintain personal hygiene for clean and welcoming environment.
3.2 Scruff and unkempt stubble is to be shaved every few days to maintain polished and hygienic appearance. Hats and beanies are ok, hair that extends below shoulders is to be tied up
3.3 Dress smart on shift. Always enclosed shoes.
Men:
Collared or button up shirt
Smart shorts (single colour board shorts are ok)
If cold:
Jeans
Any shirt if covered by jumper/jacket - request no hoods
Women:
Equivalent
No: bare chest, sports bras, singlets, overly casual, worn out clothes
Out of shift, volunteers are encouraged to dress casually to illustrate that they have finished shift
Accommodation
4.1 Volunteers dorm access is for volunteers only
Legal
5.1 Absolute zero tolerance for drugs. No Use, Possession, Distribution, Promotion, or Discussion. Strict legal enforcement applies to management, staff, volunteers, and guests.