YHA Canterbury respondeu
Hi Alice,
Thank you for your review, we all appreciated your energy and attitude in work and whilst I'm sorry you felt overworked whilst here, we are glad you enjoyed your overall stay with us.
As discussed, we were very keen to get feedback from you in how we could improve all aspects of our new volunteer program, therefore I'm pleased to say all volunteers going forward will work no more than 30hrs/wk, with the aim for everyone to work no more than 25hrs/wk from now on.
Best wishes
Dan