Receptionist Tourist Animator

Estados Unidos

1

This experience was extremely disappointing. For starters, the communication was horrible. I was never informed of when my training would be. The hostel made me switch beds four times in one week. Additionally, I was initially informed that I only had to work during my assigned shifts. However, there were numerous unspoken expectations about needing to go out, drink, and socialize every single day. Those who didn't comply were looked down upon. Despite being a very social person, I was told I "wasn't social enough" for this hostel. There is an utter lack of leadership at this place.

1 ano atrás

Onefam respondeu

This is a volunteer position, and it requires genuine commitment. If you do not have the willingness to contribute, this may not be the right fit for you.

We deeply regret that you were only seeking a place to sleep for free rather than a home, which is what we strive to provide at Sungate.

Nonetheless, we wish you all the best in your future endeavors. As a gesture of goodwill, we have provided you with 3 additional nights free of charge to help you find another place to stay.

Alemanha

4

I felt very welcomed by the staff & volunteers from the moment I arrived. The hostel radiates an openness as I've never experienced at a hostel & the location is unbeatable. Shifts are explained very well, work hours were fair & fun. You'll have to be a extremely social person. Without really having a space to recharge I felt drained sometimes. The rooms you sleep in don't have a window & people regularly get sick because of the old AC. Inappropriate behavior from guests when going out can't be prevented by the hostel but you'll have to be aware of. I'd a blast with the other volunteers!!

mais de 1 ano atrás

Estados Unidos

5

I cannot say enough about the lovely people who work at this hostel. I practiced my Spanish skills everyday and believe I would become fluent in 6 months living here. guests and staff are from many Spanish speaking countries but the receptionists and volunteers all speak English as well. I would recommend this stay as perfect for a one month period. You NEED a very high social battery and to take care of yourself. Accommodations very and aren't always ideal but you will have the time of your life if you want to meet many and party/chill often. Felt great working for a 9.8 rated hostel!

mais de 1 ano atrás

Austrália

5

I had an amazing time at OneFam! The shifts were very straightforward, the facilities are really nice and all the other staff and volunteers were fun and welcoming. The hostel is very social, with day and night activities every day of the week.

mais de 1 ano atrás

Estados Unidos

5

It was my first time volunteering and I absolutely loved it here! The hostel environment is very social so you meet so many new people everyday. The staff were very good and the volunteer connection was awesome and we always have each others backs. The shifts were not hard, they consist of laundry, cooking, helping clean and party leading. If you are a social person who likes meeting new people and partying, this is definitely a good place for you!

mais de 1 ano atrás

França

5

I volunteered in the hostel for a month and I fell in love with my little volunteers family ❤️ I am sure we will see each other again all around the world. I got to know every staff and got very close to most - gracias a todos de verdad 🥰 . I can only recommend this experience, tasks are easy and so are the shifts. Party leading shifts are mostly done with another volunteer so you get to bound with everyone ! Communication could be hard at times but it all got sorted afterwards and was mostly due to gaps in the training. If you look for a nice Madrid experience I honestly recommend 100%

quase 2 anos atrás

Austrália

5

Ah what a special place OneFam is, I got comfortable super quickly and had such a great time. The staff is incredibly friendly and they really make you feel like a part of the family. The work was super doable and getting the party shifts didn't feel like work because your job is to help everyone to have a good night. Training at the start could have been a little bit more thorough, but the volunteer culture is so solid that your other volunteers will help you out with whatever you need. This experience was incredible, I'm glad to be part of the OneFam family and hope to do it again soon 🫶🏼

quase 2 anos atrás

Chile

5

My experience in the hostel was awesome. The staff tought me many things and helped me to know the lifestyle in Madrid. The other volunteers were wonderfully awesome! We were a dream team. It's a place where I felt really welcome. Right now I'm living in Madrid and the hostel was the best introduction to the culture, the city and the nightlife. If you wanna know more about the experience, just send me a message. I'll be really happy to help you :)

quase 2 anos atrás

Irlanda

5

I had an amazing time at the hostel! The volunteers made my time so special, I will miss them all so much. The work isn't difficult, there are 3 shifts that consist of helping with laundry, cooking, cleaning up and bringing the guests to party. As a volunteer, you get good benefits with the parties and you get to join in on the activities if you want to. I will say that you need a lot of energy to volunteer here, as its a very lively hostel but if you are a sociable person then you won't find it difficult. I'm so grateful for the opportunity to have met and made friends from all over the world!!

quase 2 anos atrás

Itália

5

The hostel isn't a simple hostel, it's a special place that remains in your heart , during the month and a half I spent there I found a second family, all the people who work in the hostel and all the volunteers made this experience incredible . It's a perfect place to learn, have fun, make amazing memories and meet people from all over the world !! thank you all for this experience, see you soon! 🫶🏻

2 anos atrás

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